Office Assistant, MHSU - (218974)

Island Health; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in British Columbia is seeking an Office Assistant to provide clerical support to clinical staff and maintain client records. This role involves typing documents, answering inquiries, and booking appointments. The ideal candidate will have Grade 12 graduation and experience in an office setting, along with strong Microsoft Office skills. This position emphasizes the importance of confidentiality and client focus.

Responsibilities

• Provide clerical support services to the clinical staff and service.
• Type and format a variety of documents and maintain client records.
• Provide site-specific receptionist services including answering inquiries.

Skills

Ability to type 55 words per minute

Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)

Ability to operate related office equipment (e.g., photocopier, facsimile)

Ability to communicate orally and in writing

Ability to deal with multiple tasks and priorities

Ability to work as a member of a client-focused team

Ability to deal with the public in a tactful, courteous manner

Ability to act with discretion and maintain confidentiality

Education

Grade 12 graduation

Additional courses in Microsoft Office

One year of recent related clerical experience

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Qualifications

Education, Training And Experience: Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.