Office Assistant, MHSU - (218972)

Island Health; Campbell River; On-site; CAD 40,000 - 50,000; Full time

Job summary

A regional health authority in Campbell River is seeking an Office Assistant to provide clerical support to clinical staff. The role involves typing documents, maintaining client records, and offering receptionist services. Ideal candidates will have Grade 12 education, proficiency in Microsoft Office, and at least one year of clerical experience, plus experience with mental health issues preferred.

Qualifications

• One year of recent related clerical experience or equivalent combination of education and experience.
• Experience working with adults and youth with mental health and substance use issues is preferred.

Responsibilities

• Provides clerical support services to clinical staff.
• Types and formats a variety of documents.
• Maintains client records for admissions, discharges, and transfers.
• Offers receptionist services including answering inquiries, greeting clients, and booking appointments.

Skills

Typing 55 words per minute

Microsoft Office Applications

Operating office equipment

Oral and written communication

Managing multiple tasks

Team collaboration

Public interaction

Discretion and confidentiality

Education

Grade 12 graduation

Additional courses in Microsoft Office

One year of related clerical experience

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Qualifications

Education, Training And Experience: Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.