Office Assistant, MHSU - (218868)

Island Health; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Nanaimo is looking for an Office Assistant responsible for providing clerical support to clinical staff. The role involves maintaining client records, answering inquiries, and booking appointments. Candidates should have grade 12 graduation, Microsoft Office training, and experience with mental health issues. Strong communication and multitasking abilities are crucial, along with a client-focused approach.

Qualifications

• One year of recent related clerical experience or equivalent combination of education and training.
• Experience preferred in working with adults and youth with mental health and substance use issues.

Responsibilities

• Provide clerical support services to clinical staff and service.
• Maintain client records relating to admission, discharge, and transfers.
• Provide receptionist services including answering inquiries and booking appointments.

Skills

Ability to type 55 words per minute

Utilize Microsoft Office Applications

Operate related office equipment

Communicate orally and in writing

Deal with multiple tasks and priorities

Work as a member of a client-focused team

Deal with the public in a tactful manner

Act with discretion and maintain confidentiality

Education

Grade 12 graduation

Additional courses in Microsoft Office

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

QUALIFICATIONS: Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.

https://jd.viha.ca/JD24.pdf