Office Assistant, MHSU - (214235)

Island Health; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional health authority in Nanaimo is seeking an Office Assistant to provide clerical support and site-specific receptionist services. The ideal candidate should possess Grade 12 graduation and experience with Microsoft Office applications. Responsibilities include answering inquiries, managing client records, and assisting clinical staff. This role emphasizes effective communication and teamwork.

Qualifications

• Grade 12 graduation, plus additional courses in Microsoft Office.
• One year of recent related clerical experience.
• Preferred experience working with adults and youth with mental health issues.

Responsibilities

• Provide clerical support services to clinical staff.
• Type and format a variety of documents.
• Maintain client records for admissions, discharges, and transfers.
• Provide receptionist services, including answering inquiries and booking appointments.

Skills

Typing 55 words per minute

Microsoft Office

Operating office equipment

Effective communication

Multi-tasking

Teamwork

Public interaction

Discretion and confidentiality

Education

Grade 12 graduation

Courses in Microsoft Office

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Qualifications

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.