Office Assistant, MHSU

Island Health; Courtenay; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare organization in Canada is seeking an Office Assistant to provide clerical support and receptionist services. Ideal candidates will have a Grade 12 education, experience in clerical duties, and proficiency in Microsoft Office applications. This role emphasizes multitasking and effective communication in a client-focused healthcare environment.

Qualifications

• Grade 12 graduation plus additional courses in Microsoft Office.
• One year of recent related clerical experience preferred.
• Experience working with mental health and substance use issues preferred.

Responsibilities

• Provide clerical support to clinical staff and services.
• Maintain client records related to admissions, discharges, and transfers.
• Offer site-specific receptionist services including handling inquiries and booking appointments.

Skills

Typing speed of 55 words per minute

Utilization of Microsoft Office Applications

Operating office equipment

Effective communication skills

Ability to multitask

Client-focused teamwork

Public relations skills

Discretion and confidentiality

Education

Grade 12 graduation

Courses in Microsoft Office

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft Access

Photocopier

Facsimile

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Qualifications

Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.

Link To Full Job Description https://jd.viha.ca/JD24.pdf