Office Assistant, MHSU

Island Health; Campbell River; On-site; CAD 40,000 - 50,000; Full time

Job summary

A regional health authority in Campbell River seeks an Office Assistant to provide clerical support services to clinical staff. The ideal candidate will have a Grade 12 graduation, Microsoft Office knowledge, and the ability to manage multiple tasks while maintaining confidentiality. Responsibilities include typing documents, maintaining records, and receptionist duties. This position is crucial for ensuring patient and staff safety within the health authority.

Qualifications

• Grade 12 graduation, plus additional courses in Microsoft Office.
• One year of recent related clerical experience or equivalent combination of education and experience.
• Preferred experience working with adults and youth with mental health and substance use issues.

Responsibilities

• Provides clerical support services to clinical staff.
• Types and formats various documents and maintains client records.
• Provides site-specific receptionist services, including answering inquiries.

Skills

Typing speed of 55 words per minute

Microsoft Office proficiency

Office equipment operation

Oral and written communication skills

Ability to manage multiple tasks

Team collaboration skills

Public interaction and customer service skills

Discretion and confidentiality

Education

Grade 12 graduation

Courses in Microsoft Office

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate, the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Qualifications

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills and Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.

Link To Full Job Description: https://jd.viha.ca/JD24.pdf