Office Assistant / Customer Service Rep

Autism Services; Canada; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Full training provided

Supportive team environment

Learning and growth opportunities

Weekday schedule with flexible hours

Job summary

Ultra Print in Canada is seeking a friendly, organized Office Assistant to join our fast-paced print shop on a full-time basis. You will support the production and sales teams, greet customers, handle inquiries, process invoices, and manage essential administrative tasks.

The role offers on-site work with a consistent weekday schedule and opportunities to learn the print business. Training is provided and collaboration within a team is encouraged.

Qualifications

• Friendly and positive attitude with strong communication skills.
• Excellent organizational and time management skills.
• Able to thrive in a busy, team-oriented environment.
• Strong attention to detail and accuracy.
• Basic computer skills; Microsoft Office experience is a plus.
• Experience in customer service, office administration, sales, bookkeeping, or printing is an asset, but not required.

Responsibilities

• Greeting and assisting walk-in customers and directing inquiries.
• Answering and routing incoming phone calls.
• Providing excellent customer service and support to clients.
• Preparing invoices and processing transactions for customers.
• Assisting with order entry and general administrative tasks.
• Operating digital copy and print equipment as needed.
• Filing and maintaining organized office records.
• Assisting with finishing and packaging print projects.
• Processing daily bank deposits and assisting sales team as required.
• Supporting the sales and customer service teams in daily activities.

Skills

Friendly demeanor

Strong communication

Organizational skills

Time management

Attention to detail

Team player

Customer service

Tools

Microsoft Office

Job description

Ultra Print is looking for a friendly, organized, and motivated individual to join our team as an Office Assistant. This is a full-time position in our fast-paced commercial and digital print shop where no two days are the same. The successful candidate will be involved in a variety of office, customer service, and administrative duties, while supporting our production and sales team.

Responsibilities

• Greeting and assisting walk-in customers
• Answering and directing incoming phone calls
• Providing excellent customer service
• Preparing invoices and processing customer transactions
• Assisting with order entry and administrative tasks
• Running digital copy and print equipment
• Filing and general office organization
• Assisting with finishing and packaging print projects
• Processing daily bank deposits
• Providing support to the sales and customer service team
• Other office and administrative duties as required

Qualifications

• Friendly, positive attitude with strong communication skills
• Excellent organizational and time management skills
• Comfortable working in a busy, team-oriented environment
• Strong attention to detail
• Basic computer skills (Microsoft Office experience is an asset)
• Experience in customer service, office administration, sales, bookkeeping, or printing is an asset, but not required

What We Offer

• Full training provided
• A supportive and team-focused work environment
• Opportunities to learn and grow within the company
• A consistent weekday schedule, with some flexibility in work hours available for the right candidate

We're looking for someone who enjoys helping customers, likes to stay busy, and wants to become an important part of a locally owned business.