Office Administrator/Assistant

SPACES STORAGE GROUP; Gananoque; On-site; CAD 40,000 - 50,000; Full time

Job summary

A container rental company in Gananoque is seeking an experienced office administrator/assistant to support sales operations. In this office-based role, the successful candidate will assist the Sales Manager and occasionally support the President. Key responsibilities include managing invoices, communicating with customers about payments, overseeing cross-border paperwork, and coordinating with drivers. The ideal candidate will be detail-oriented and possess strong organizational skills.

Qualifications

• Proven experience as an office administrator/assistant.
• Familiarity with invoicing and billing processes.
• Ability to handle customer enquiries professionally.

Responsibilities

• Provide administrative support to the Sales Manager.
• Create and track customer invoices.
• Communicate with customers regarding payments.
• Oversee cross-border paperwork.

Skills

Detail-oriented

Strong communication skills

Organizational skills

Customer service

Job description

We are seeking an experienced office administrator/assistant to join our team in Gananoque. We’re looking for a reliable, detail-oriented Administrator to support our sales operations at a busy container sales and rental company. This is an office-based role in Gananoque with regular interaction in industrial yard environments and with external partners (drivers, brokers, walk-in customers). The successful candidate will act as the Sales Manager’s right hand and provide occasional support to the President.

Job Description:

• Act as primary assistant to the Sales Manager; provide occasional administrative support to the President.
• Create, issue and track customer invoices; maintain accurate billing records.
• Communicate with customers regarding payments and account status; follow up on outstanding balances.
• Cross-reference payments to invoices and update accounting/sales records.
• Oversee cross-border paperwork and act as the main point of contact with customs brokers and freight partners.
• Coordinate and document container inspections and tagging for specific customers.
• Handle enquiries from walk-in customers and provide accurate information about products, rentals and services.
• Support logistics scheduling by liaising with drivers and yard staff as needed.
• Assist with light content tasks (social posts, basic photos, short updates) when required.
• Report data issues, support basic IT troubleshooting or escape to IT when necessary.