Office Administrator

Windsor Oral Surgery; Windsor; On-site; CAD 60,000 - 80,000; Full time

Job summary

A dental surgery practice in Windsor is seeking a dedicated Office Administrator. You'll manage patient relations, schedule appointments, and handle financial tasks. Ideal candidates will have strong problem-solving skills, experience with MS Office, and excellent communication abilities. This full-time position offers a competitive salary starting at $21/hour, along with a benefits package.

Benefits

Benefits package

Vacation

Qualifications

• Experience as an executive assistant, administrative assistant, or office manager.
• Keyboarding speed of 60 wpm with accuracy.
• Knowledge of medical/dental terminology is an asset.

Responsibilities

• Create an exemplary service experience for patients.
• Schedule appointments and maintain patient records.
• Answer calls on a multi-line phone system.

Skills

Strong problem-solving

Multi-tasking

Attention to detail

Proactive approach

Professional demeanor

Outstanding communication skills

Education

Office Administration certificate

Tools

MS Office

Point of Sale terminal

Job description

Office Administrator

You’ve perfected your administrative skillsand you’re looking for an opportunity where you can have a real impact with an outstanding organization. This is the opportunity! At Windsor Oral Surgery, we provide exemplary surgical care for those times when oral function is impaired. From wisdom tooth extraction, to implants, biopsies, and jaw surgery, we ensure that our patients receive the treatment they need to improve their lives. We’re currently seeking a new office administrator to join our dedicated team of oral health professionals. If you have a passion for helping people, we want to hear from you.

Responsibilities

• Create an exemplary service experience for patients by greeting them by name, making them feel welcome, and allaying their fears
• Schedule appointment bookings (surgical bookings, consultations, or recalls etc.)
• Maintain patient records - assemble appropriate information and seek out missing pieces
• Answer calls on our multi-line phone system
• Complete insurance submissions without error
• Data entry on patient management software as well as Excel and Word
• Responsible for accounts receivable, payment plans, and collections
• Co-ordinate hospital bookings and / or other third-party appointments

Ideal Candidate

• Strong problem-solvers – you constantly find innovative and progressive solutions to any problem you face.
• Excellent multi-taskers – you are capable of handling multiple tasks without making mistakes or missing a deadline.
• Meticulous – you ensure all I’s are dotted and all T’s are crossed.
• Proactive – when a challenge surfaces, you rise to the occasion without instruction.
• Professional – you are the first impression of the practice.

Schedule & Compensation

Working at Windsor Oral Surgery: This is a permanent full-time position, working Monday to Thursday, 8:30am-4:30pm, and Friday’s from 8:30am-1:00pm. We offer a competitive salary of $21/hour and above commensurate with experience, as well as a benefits package and vacation.

Qualifications

• Experience as an executive assistant, administrative assistant, or office manager
• Experience in MS Office
• Keyboarding speed 60 wpm with accuracy
• Experience using a point of sale terminal; balancing day end entries; basic mathematical skills (addition, subtraction, division, percentages)
• Office Administration certificate (an asset)
• Knowledge of medical / dental terminology (an asset)
• Experience in dictatyping (an asset)
• Outstanding communication skills (oral / written) with other members of Windsor Oral Surgery, patients, and third parties
• Clear and legible handwriting (candidates will be asked to submit a handwriting sample during the interview process)

How to Apply

Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button. We will review applications, with priority given to those who have completed the assessment and look forward to hearing from you.