Office Administrator

Pipe Tools Supply Limited; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A respected tool supplier in Toronto is seeking a highly organized Office Administrator. The role involves managing financial and administrative tasks, processing customer invoices accurately, and providing exceptional service to trade clients. Ideal candidates will be proficient with office software, possess strong organizational skills, and have knowledge of the tool supply industry. Join a team built on nearly a century of dedicated service.

Qualifications

• Proven proficiency and comfort working with office software, email, and billing systems.
• Strong organizational skills and attention to detail regarding financial data.
• Excellent verbal communication and professional phone etiquette.
• Reliability, punctuality, and a strong work ethic are essential.
• Some knowledge or experience within the tool supply industry is beneficial.

Responsibilities

• Process and manage high volumes of customer invoices accurately.
• Manage all Accounts Receivable functions, including deposit preparation.
• Act as the primary point of contact for incoming calls.
• Provide exceptional customer service and handle inquiries from trade clients.
• General office administration duties and ensure office supplies are stocked.

Skills

Proficiency with office software

Strong organizational skills

Excellent verbal communication

Attention to detail

Reliability and punctuality

Knowledge of tool supply or trades

Job description

Overview

Pipe Tools Supply – Toronto, ON

Pipe Tools Supply is a long-established, respected supplier of high-quality tools and equipment to the trades in Toronto. We are not a box store; we are a dedicated tool specialist known for our expert service and extensive industry knowledge. We are looking for a highly organized and reliable Office Administrator to join our team.

The Role

We are seeking an efficient Office Administrator who can manage the essential day-to-day financial and administrative tasks that keep our operation running smoothly. This role is crucial for ensuring accurate billing and maintaining excellent communication with our trade customers.

Key Responsibilities

• Process and manage high volumes of customer invoices accurately and in a timely manner.
• Manage all Accounts Receivable functions, including deposit preparation and follow-up on outstanding payments.
• Act as the primary point of contact for incoming calls, utilizing excellent phone skills to direct inquiries or assist customers directly.
• Provide exceptional customer service, handling orders, inquiries, and administrative requests from our trade clients.
• General office administration duties, filing, and ensuring office supplies are stocked.

Qualifications & Skills

• Proven proficiency and comfort working with office software, email, and billing systems (good with computers).
• Strong organizational skills and attention to detail, especially regarding financial data.
• Excellent verbal communication and professional phone etiquette.
• Reliability, punctuality, and a strong work ethic are essential.
• Some knowledge or experience within the tool supply, trades, or hardware industry is considered a significant asset.

Company Description

Pipe Tools Supply has been Toronto's trusted tool specialist for the trades since 1918. We are not a box store—we are the right store. Our longevity gives our team and customers the edge through expert service, deep product knowledge, and quality tools. Join a company built on nearly a century of experience and dedication to the trade professionals we serve.