Office Administrator

Homestead Land Holdings Limited; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading property management company in Ontario is seeking an Office Administrator to manage tenant interactions and maintain administrative processes. The role involves handling rental inquiries, processing applications, and performing essential office duties. Candidates must have strong communication skills and be organized. A reference check and criminal records clearance are required. Accessibility accommodations are offered during the recruitment process.

Qualifications

• Ability to interface with tenants and handle inquiries effectively.
• Must be organized to maintain paperwork and administrative procedures.
• A satisfactory reference check and criminal records clearance are required.

Responsibilities

• Responding to rental inquiries via fax and telephone.
• Taking rental applications and processing deposits.
• Answering telephone calls and returning emails.
• Completing office paperwork and performing some cleaning duties.

Skills

Communication skills

Organizational skills

Customer service

Job description

Overview

Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada’s largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in place today, which are to provide residents with affordable, secure housing with a standard of care in which we would treat our own family members.

The Office Administrator will interface with tenants, both existing and prospective. The main role is to rent apartments to prospective tenants and maintain administrative procedures and protocols related to the position, while supporting the other office staff as required.

Typical Duties

• Respond to rental inquiries by fax / telephone
• Taking rental applications and last month\'s deposits
• Respond to tenant account and procedure inquiries
• Answer telephone calls and return emails
• Accept rent payments (cheque, money order) and record on deposit sheets
• Superintendent inquiries re : existing and prospective tenants
• Recommending apartments and setting up viewings with prospective tenants
• Complete office paperwork
• Some cleaning duties required

Taking in and processing

• Parking agreements and cancellations
• Notice to vacate and notice to rescind
• Transfer requests
• Inform applicants of approved applications
• Lease Signing
• Perform pre-vacate, move-in and move-out inspections
• Process the A / R Report
• Perform door knocking (rent reminders, rent collection, N4s)
• Process the Availability Report
• Document work order / service requests for residents
• Delivery of notice of entries and legal documents to residents

Application and Requirements

Please apply on our website and be sure to upload your resume.

A satisfactory reference check and criminal records clearance are required for the position.

We thank all candidates for their interest, however only those being considered will be contacted directly. Homestead Land Holdings Limited is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Please make needs known in advance.