Office Administrator

Homestead Land Holdings Limited; Hamilton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A residential property management company in Ontario is seeking an Office Administrator. You will interface with tenants, manage rental inquiries, and maintain administrative procedures. The ideal candidate should be organized and able to support office staff effectively. A satisfactory reference check and criminal records clearance are required. This role involves direct communication with prospective tenants and handling rental applications.

Qualifications

• Satisfactory reference check and criminal records clearance required.

Responsibilities

• Respond to rental inquiries by fax/telephone.
• Taking rental applications and last month's deposits.
• Respond to tenant account and procedure inquiries.
• Answer telephone calls and return emails.
• Accept rent payments and record on deposit sheets.
• Recommending apartments and setting up viewings with prospective tenants.
• Complete office paperwork.
• Some cleaning duties required.

Job description

Overview

Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada’s largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are to provide residents with affordable, secure housing with a standard of care in which we would treat our own family members.

Role

The Office Administrator will interface with tenants, both existing and prospective. The main role is to rent apartments to prospective tenants and maintain administrative procedures and protocols related to the position, while supporting the other office staff as required.

Responsibilities

• Respond to rental inquiries by fax/telephone
• Taking rental applications and last month\'s deposits
• Respond to tenant account and procedure inquiries
• Answer telephone calls and return emails
• Accept rent payments (cheque, money order) and record on deposit sheets
• Superintendent inquiries re: existing and prospective tenants
• Recommending apartments and setting up viewings with prospective tenants
• Complete office paperwork
• Some cleaning duties required

Taking In And Processing

• Parking agreements and cancellations
• Notice to vacate and notice to rescind
• Transfer requests
• Inform applicants of approved applications
• Lease Signing
• Perform pre-vacate, move-in and move-out inspections
• Process the A/R Report
• Perform door knocking (rent reminders, rent collection, N4s)
• Process the Availability Report
• Document work order / service requests for residents
• Delivery of notice of entries and legal documents to residents

A satisfactory reference check and criminal records clearance are required for the position.

We thank all candidates for their interest, however only those being considered will be contacted directly. Homestead Land Holdings Limited is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Please make needs known in advance.