Office Administration & Customer Service

Ashburnham Realty; Peterborough; On-site; CAD 40,000 - 50,000; Full time

Job summary

A property management company in Peterborough is seeking a customer-focused professional to serve as the first point of contact for tenants and clients. The ideal candidate will excel in service-oriented roles, possess strong organizational skills, and have experience in office administration or property management. A supportive workplace and competitive compensation are offered.

Benefits

Opportunities for professional growth

Competitive compensation and benefits

Supportive workplace

Qualifications

• Customer-first mindset for service-oriented role.
• Experience in office administration, customer service, or property management preferred.
• Proficient with Microsoft Office Suite and adaptable to new software.

Responsibilities

• Serve as the first point of contact for tenants, clients, and visitors.
• Manage incoming calls, emails, and front-desk inquiries.
• Support tenant communications and lease administration.
• Maintain organized filing systems for contracts and reports.
• Assist with scheduling meetings and property showings.
• Coordinate with vendors and service providers.
• Prepare reports and collaborate with internal teams.

Skills

Customer Service

Organizational Skills

Attention to Detail

Microsoft Office Suite

Verbal Communication

Written Communication

Job description

Ashburnham Realty is a Peterborough-based company that develops, owns, and manages both residential and commercial properties. We pride ourselves in revitalizing properties and developing new projects with energy efficiency, a wellness lifestyle, and easy living for our tenants. We have a passion for Peterborough beyond our properties and developments; we volunteer, donate, and participate in local events. We are strong promoters of our commercial tenants and our downtown.

We're looking for a customer-focused professional to join our team! If you have a passion for community building and property management along with strong customer service skills and organizational proficiency, we'd love to hear from you.

What You'll Do

• Serve as the first point of contact for tenants, clients and visitors ensuring a welcoming and professional experience.
• Manage incoming calls, emails and front-desk inquiries with efficiency and accuracy.
• Support tenant communications and lease administration.
• Maintain organized filing systems (digital and physical) for contracts, reports and correspondence.
• Assist with scheduling meetings, appointments and property showings.
• Coordinate with vendors and service providers for property and office needs.
• Prepare reports, correspondence and administrative documents as needed.Collaborate with internal teams to enhance tenant satisfaction and operational success.

What We're Looking For

• A customer-first mindset; you excel in a service-oriented role.
• Strong organizational and multitasking skills with excellent attention to detail.
• Tech-savvy, proficient with Microsoft Office Suite (Word, Excel, Outlook), email platforms and adaptable to new software tools.
• Experience in office administration, customer service or property management is a strong asset.
• Excellent verbal and written communication skills.
• A proactive, detail-oriented team player who thrives in a fast-paced environment.

Why Join Ashburnham Realty

• Be part of a reputable and growing property management company.
• Opportunities for professional growth and career development.
• Competitive compensation and benefits package.
• A supportive and collaborative workplace that values community impact.

Accessibility

Ashburnham Realty is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. For accommodation please contact

Required Experience :

Manager

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1