Occupational Therapist/Physiotherapist - Case Manager

Socket.dev; Richmond; On-site; CAD 62,000 - 77,000; Full time

Benefits offered by this job

Health benefits

Training & development

Wellness programs

Recognition programs

Staff discounts

Job summary

Vancouver Coastal Health is seeking an Occupational Therapist or Physiotherapist Case Manager in Richmond, BC. You will work within a patient/family-centered framework to deliver case management across the continuum, coordinating care and liaising with multidisciplinary teams to optimize outcomes.

The role emphasizes assessments, family support, care planning, and collaboration with physicians and community resources to ensure safe transitions and ongoing care in home and community settings.

Qualifications

• Current full registration as an Occupational Therapist or Physiotherapist with CHCPBC.
• Minimum 2 years of geriatric or chronic illness rehab experience.
• Eligible for CAOT or PABC membership.
• Valid BC driver's license for local travel.

Responsibilities

• Provide case management for clients and families in home/community care.
• Conduct assessments incorporating physical, cognitive, psychosocial factors.
• Coordinate care plans with interdisciplinary team and community resources.
• Maintain client records and participate in clinical/case conferences.

Skills

Case management

Client-centred care

Communication skills

Trauma-informed practice

Cultural safety

Team collaboration

Critical thinking

Education

CHCPBC registration

Job description

Salary Details

The salary range for this position is CAD $45.15/Hr. - CAD $56.17/Hr.

Job Summary

Come work as an Occupational Therapist or Physiotherapist - Case Manager with Vancouver Coastal Health (VCH) as part of the Long Term Care team in Richmond, BC.

Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision, values and policies of the organization, the Occupational Therapist / Physiotherapist Case Manager provides case management service to a select population of clients and families experiencing brittle support systems, family conflict, social, cognitive and/or physical functioning decline, and/or mood and behaviour issues. Duties include conducting assessments that considers psychological factors and the surrounding social environment on physical and mental wellness and their ability to function in home and community care, providing individual and family/caregiver support, making recommendations about care, maintaining client records, and attending interdisciplinary clinical/case conferences. Identifies applicable community resources for clients, contributes to the effectiveness and development of community resources and planning with clients for care and support in accordance with their health needs. Within a multidisciplinary team context, provides continuity of care across the continuum by liaising with team members, developing/evaluating care plans and coordinating, implementing clinical interventions, evaluating client outcomes based on client goals for care, coordinating ongoing care and supporting transition. Consults, confers, and collaborates with multidisciplinary team members, physicians, educational resources and other health care professionals to achieve excellence in client-centred care and education.

Qualifications

Education & Experience

• Current full registration as an Occupational Therapist or Physiotherapist with the College of Health and Care Professionals of BC (CHCPBC).
• Two (2) years' recent experience working with geriatric clients and/or adults with chronic illness in rehabilitation or community settings, or acute settings or an equivalent combination of education, training and experience.
• Eligible for membership in the Canadian Association of Occupational Therapists (CAOT) or the Physiotherapy Association of British Columbia (PABC).
• Local area travel requires the use of personal vehicle. Valid BC Driver's License.

Knowledge, Skills & Abilities

• Comprehensive knowledge and demonstrated ability to apply case management principles.
• Broad knowledge of case management and practice within a client and family centred care model for clients with complex health care needs.
• Broad knowledge of relevant legislation that governs care for vulnerable adults such as adult guardianship act, mental health act and admissions to care facilities act.
• Demonstrated ability to apply systems theory to practice in Occupational Therapy or Physiotherapy assessment and intervention.
• Demonstrated ability to conduct assessments of physical, cognitive, psychological, social, functional and environmental factors.
• Demonstrated ability to apply a psychosocial approach to identify influences on physical and mental wellness and ability to function in home and community.
• Demonstrated an understanding of Trauma Informed Practice, Harm Reduction and Recovery Oriented Care.
• Demonstrated ability to promote Indigenous Cultural Safety.
• Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations.
• Demonstrated ability to utilize conflict resolution and therapeutic communication.
• Comprehensive knowledge of evidence based practice related to care of clients needing supportive case management.
• Comprehensive knowledge of other health disciplines and their role in client care.
• Comprehensive knowledge of adult education principles, methods and tools.
• Demonstrates ability to problem solve using sound judgement in applying critical thinking skills within safe limits of client care.
• Demonstrated ability to provide leadership and work direction to the supporting clinical team.
• Demonstrated ability to teach, demonstrate, coach and facilitate clients and families.
• Demonstrated ability to develop and implement project action plans and accomplish objectives.
• Demonstrated ability to work independently.
• Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
• Demonstrated ability to effectively communicate orally and in writing.
• Demonstrated ability to communicate with, and deal effectively with co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.
• Demonstrated ability to effectively deal with conflict resolutions.
• Demonstrated ability to adjust to new or unexpected events.
• Demonstrated ability to plan, organize and prioritize work in collaboration with others.
• Demonstrated skill in the use of supplies and materials utilized in the provision of community based care service.
• Demonstrated physical ability to perform the duties of the position.
• Basic computer literacy to operate a computerized client care information system.
• Ability to operate related equipment.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026. Only short-listed applicants will be contacted for this posting.

Thank you for your interest in Vancouver Coastal Health.