OADM-Office Admin

Lifemark; Mississauga; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in Mississauga is seeking an Office Admin to provide crucial administrative support. Responsibilities include managing client inquiries, answering phones, and maintaining office organization. Ideal candidates will have customer service experience, proficiency in Microsoft Office, and a Medical Office Assistant Certificate. Join a supportive and inclusive workplace with competitive benefits.

Benefits

Comprehensive health and dental benefits

Employee Assistance Program

Employee Stock Purchase Plan

Annual continuing education allowance

Corporate discount gym membership

Qualifications

• Minimum of 1 year of relevant experience.
• Previous customer service experience in a high volume environment.
• Median skill level in Microsoft Office Suite.

Responsibilities

• Handling client inquiries and assisting with intake processes.
• Answering and managing phone calls with professionalism.
• Maintaining the front reception area and supply room.

Skills

Customer service experience

Typing speed of 45 WPM

Proficiency in Microsoft Office Suite

Ability to multitask

Effective communication

Education

Medical Office Assistant Certificate or Office Administration Diploma

Tools

Smart Simple

Job description

AssessMed Mississauga- Office Admin

Location:

AssessMed Mississauga
5945 Airport Road, Suite 335, Mississauga, Ontario L4V 1R9

Status:

Full-time, In-Person

About AssessMed

For over 30 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).

About Office Admin

This role will provide administrative support, performing tasks such as answering phones, greeting visitors and offering assistance, handling correspondence, assisting with data entry, and maintaining office organization.

Main Responsibilities

• Handling client inquiries and assisting with intake processes
• Ensure that examinees are promptly checked in, assessors are notified, and all appropriate service forms (consent form, summary form, etc.) are completed and signed and witnessed; photo ID check must be completed for all assessments and type of photo ID indicated on the consent form
• Answering and managing phone calls with professionalism and accuracy.
• Greeting clients and providing a welcoming atmosphere.
• Managing office supplies inventory and placing orders when necessary
• Managing ingoing and outgoing mail and couriers
• Maintain front reception area and supply room
• Appointment reminder calls (100 + per day)
• Maintain the highest level of privacy of personal information and personal health information
• Chaperoning assessments
• Data entry
• Scan and save documents
• Daily filing
• Other administrative duties as assigned

Required Qualifications

• A Medical Office Assistant Certificate or Office Administration Diploma and a minimum of 1 year of relevant experience.
• Previous customer service experience in a high volume, front counter environment within the last 5 years
• A minimum of 45 WPM typing speed
• Median skill level in Microsoft Office Suite (Word, Excel, Outlook, Teams,) is required
• Ability to multi task in a very busy environment, work under pressure of deadlines
• Approachable, Friendly, Solution Oriented
• Prior experience using Smart Simple will be considered an asset
• Success in this position requires excellent communication skills, efficiency and thoroughness, service orientation and team building and teamwork. The ability to build effective relationships while maintaining a focus on results

Why choose AssessMed?

• Comprehensive and flexible health and dental choices with Flex benefits
• Lifemark Employee Assistance Program
• Shoppers Drug Mart Employee Discount (30%)
• Employee Stock Purchase Plan (25%)
• Paid vacation and Wellness days
• Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
• Goodlife Fitness Corporate Discount Gym Membership
• Ongoing internal training and development with opportunities for mentorship
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• Nationally recognized brand with a strong digital presence

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!