Nursing Unit Assistant & Switchboard Operator - SPH Emergency - (219291)

Island Health; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A regional health authority in Victoria is seeking a Nursing Unit Clerk to perform clerical functions related to patient documentation and manage telephone communications. The ideal candidate should have Grade 12, medical terminology knowledge, and recent experience in the field. Strong communication and organizational skills are essential for this role.

Qualifications

• Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year's recent related experience.

Responsibilities

• Perform clerical functions related to patient documentation.
• Receive and forward non auto-attendant telephone calls.

Skills

Effective communication

Dealing with others

Physical ability for duties

Keyboarding speed (50 wpm)

Organizational skills

Operating equipment

Using computer applications

Education

Grade 12 and medical terminology

Graduation from Nursing Unit Clerk program

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Responsibilities

• Reporting to the Nurse Manager, performs a variety of clerical functions related to patient documentation, including computerized admission, in accordance with established guidelines, policies and procedures.
• Responsible for receiving and forwarding all non auto-attendant telephone calls in the absence of the switchboard/receptionist.

Qualifications

• Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year's recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 50 wpm.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.