Nurse Lead, Complex Care

Bayshore HealthCare; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

Bayshore HealthCare is seeking a Complex Care Nurse Lead to support, mentor and train your team to meet diverse client, caregiver and nurse needs in the community.

You will perform hands-on clinical care, supervise staff, and ensure regulatory compliance while visiting clients regularly in the South East Ontario and Champlain areas. The role emphasizes leadership, client care, and collaboration with the national Bayshore Complex Care team.

Qualifications

• Graduation from an accredited Nursing Program; current RN registration in good standing.
• Minimum five years of recent supervisory experience in a community setting.
• Strong ability to lead training programs and manage people.
• Valid driver’s license and auto insurance.
• Clear police clearance and vulnerable sector screening; TB test.
• Willingness to travel within South East Ontario and Champlain areas.

Responsibilities

• Lead and mentor field caregivers and nurses.
• Provide hands-on clinical care and build client relationships.
• Assess clients and deliver regular visits within the community.
• Ensure regulatory compliance and uphold best practices.
• Coordinate training for staff and support recruitment and onboarding.
• Travel within South East Ontario and Champlain regions as required.

Skills

Leadership

Supervision

Training & development

Communication skills

Client care focus

Education

Bachelor of Nursing (RN) or equivalent

Current RN registration in good standing (Ontario)

CPR certification

Bilingual (EN/FR) and dual RN license Ontario/Quebec preferred

Job description

About Bayshore

Bayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. We are proud to showcase our achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore has more than 18,000 staff members and provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home.

Are you a dedicated Registered Nurse who is looking for more? Do you want to be a leader and work in your own community with guaranteed weekly daytime hours and still enjoy a work-life balance? Some on-call or afterhours support may be required at times to support your team with operational or emergency needs.

If we are peaking your interest, you may want to learn more about joining our amazing Bayshore Home Health – Complex Care Team.

As a Bayshore Team member, we offer you the chance to make a difference in your community and do meaningful work.

Our Complex Care Nurse Lead creates special moments every day through Client Care and Care Team Leadership.

Why Bayshore?

• Feel rewarded for doing what you love
• Chart your path
• Shape the wellbeing of our clients & communities
• Realize your full potential
• Work in a safe and healthy work environment

The Work You Will Do:

As a Complex Care Nurse Lead you will work to support, mentor and train your team to meet the diverse needs of the clients, caregivers and nurses you serve in your community

Assessment Delivery Visit new and existing clients, caregivers and nurses on a regular basis. This role is an active community position that requires regular home visits within the community.

This role involves a high level of hands-on care, training and coaching including weekly onsite visits with clients and caregivers and nurses in the field.

This role involves travel to clients across South East Ontario and Champlain areas.

Leadership

• Supervise, support and mentor field caregivers and nurses
• Audit and provide regulatory compliance for provincial and in-house best practices
• Visit clients and staff for in-person supervisory visits
• Staff engagement, coaching and support as required

Training & Development

• Coordinate and provide training for field caregivers and nurses

Community Care

• Provide hands-on clinical/nursing care
• Build client relationships
• Provide direct client care on an as-needed basis

Administration

• Dedicated administrative requirements to be met on a weekly basis

This position will require approximately 70% Client-Facing requirements and 30% Administrative.

Education

• Graduation from an accredited Nursing Program; current RN registration in good standing with the provincial regulating body. Current CPR certification Bilingual and Dual License RN (Ontario and Quebec) will be preferred

Experience

• At least five years of recent experience with progressive supervisory responsibilities, as a Nursing Supervisor, preferably in a community setting. Strong track record in leading the development and evaluation of training programs; demonstrated ability to handle all aspects of people management and interpret company policies and procedures; experience in business development preferred

Other attributes and requirements

• Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format; ability to work independently and effectively lead a team; above average report writing and communication skills with both Field and Administrative employees; valid driver’s license and auto insurance, solid knowledge of the principles, practices, and methods of community nursing and service delivery to clients as well as program development, implementation and evaluation. Clear police clearance, with vulnerable sector screening and a negative TB test are required. Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

"At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing."

"At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have."