NPI Capacity & Demand Program Manager

Cynet systems Inc; Calgary; Remote; CAD 90,000 - 120,000; Full time

Job summary

A technology company in Calgary is seeking a Program Manager with 7-10 years of experience to oversee tactical operations for their New Product Introduction capacity management team. The ideal candidate will have proven project management skills, be highly organized, and possess strong communication abilities for efficient stakeholder management. In this role, you will ensure timely requests processing, manage various tools, and solve operational issues effectively.

Qualifications

• Proven experience in program or project management.
• Exceptional organizational skills and high attention to detail.
• Ability to execute process-driven tasks with accuracy.
• Strong communication for managing stakeholders.
• Experience with capacity planning or ticketing tools preferred.

Responsibilities

• Act as the central point of contact for NPI capacity requests.
• Manage, prioritize, and triage the request queue.
• Create and manage NPI-related demand entries.
• Track and manage all Extended Reservations (ExRs).
• Serve as the first contact for debugging common issues.

Skills

Program management

Organizational skills

Communication skills

Capacity planning

Attention to detail

Tools

Horizon planning tool

OCCP tool

Job description

A technology company in Calgary is seeking a Program Manager with 7-10 years of experience to oversee tactical operations for their New Product Introduction capacity management team. The ideal candidate will have proven project management skills, be highly organized, and possess strong communication abilities for efficient stakeholder management. In this role, you will ensure timely requests processing, manage various tools, and solve operational issues effectively.