North Bay Service Technician II (Gas License G2)

Superior Plus Propane; North Bay; Hybrid; CAD 41,000 - 47,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement”

Job summary

Superior Propane Inc. is hiring a Service Technician to install, service, inspect, and troubleshoot propane and natural gas systems for residential and commercial customers in North Bay.

You will perform maintenance, operate crane trucks, manage inventory, and complete documentation using OBTC technology, while ensuring CSA B149 compliance and top safety standards. You will collaborate with routing staff and managers, support sales opportunities with product info, and mentor Apprentices as

Qualifications

• Provincial gas fitting certificates with records of training (G2 minimum).
• Minimum 2-5 years of relevant industry experience.
• Advanced technical knowledge of propane and natural gas appliances, equipment, and plant operations.
• Strong knowledge of CSA B149 code.
• Valid driver’s license with minimum 3 years of commercial driving experience and a clean driver’s abstract.
• WHMIS and TDG certification.
• Physically able to lift heavy objects on a regular basis.
• Good customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Comfortable using computers and on-board truck computer systems.

Responsibilities

• Install, service, inspect, and troubleshoot propane and natural gas systems.
• Perform planned and preventative maintenance for residential and commercial customers.
• Operate crane trucks for tank installations, relocations, and removals.
• Maintain, request, and stock service truck inventory to ensure tools and parts are available daily.
• Complete service documentation and collect customer signatures, stamps, and deposits when required using OBTC technology.
• Apply lock-out procedures on unsafe or non-compliant customer installations.
• Conduct and document pre- and post-trip vehicle inspections, site inspections, and visual tank inspections.
• Ensure strict compliance with CSA B149 code, regulatory requirements, and company safety standards.
• Collaborate with the Service Coordinator for routing and scheduling; report issues.
• Collaborate with Market Manager or Field Operations Manager regarding successes, challenges, and overtime approvals.
• Submit hours worked accurately and on time (bi-weekly).
• Deliver exceptional customer service and positively represent the company and its products.
• Identify and support sales opportunities by providing product information, brochures, pricing basics, and contact details.
• Provide guidance and on-the-job training to Service Technician I (Apprentice) as required.

Skills

Customer service

Communication

Safety awareness

Problem solving

Team collaboration

Computer literacy

Education

Gas fitting certificate (G2)

WHMIS and TDG certification

Tools

OBTC technology

On-board truck computer systems

Job description

What You’ll Do:

• Install, service, inspect, and troubleshoot residential and commercial propane and natural gas systems
• Apply advanced technical expertise to:
  • Propane and natural gas appliances
  • Propane tanks and cylinders
  • Dispenser inspections and cylinder re-qualification
• Perform planned and preventative maintenance and scheduled service for residential and commercial customers
• Safely operate crane trucks and other service vehicles to complete tank installations, relocations, and removals
• Maintain, request, and stock service truck inventory to ensure required tools, equipment, parts, and materials are available daily
• Accurately complete service documentation and collect customer signatures, stamps, and deposits when required using OBTC technology
• Apply lock-out procedures on unsafe or non-compliant customer installations
• Conduct and document pre- and post-trip vehicle inspections, site inspections, and visual tank inspections
• Ensure strict compliance with CSA B149 code, regulatory requirements, and company safety standards
• Maintain the highest standards of safety, quality workmanship, and professionalism
• Work closely with the Service Coordinator for daily routing and scheduling; promptly report service, customer, safety, or scheduling issues
• Collaborate with the Market Manager or Field Operations Manager regarding successes, challenges, and overtime approvals
• Submit hours worked accurately and on time (bi-weekly)
• Deliver exceptional customer service and positively represent the company and its products
• Identify and support sales opportunities by providing product information, brochures, pricing basics, and contact details
• Provide guidance and on-the-job training to Service Technician I (Apprentice) as required

What You Bring

Required Qualifications

• Provincial gas fitting certificates with records of training (G2 minimum)
• Minimum 2-5 years of relevant industry experience
• Advanced technical knowledge of propane and natural gas appliances, equipment, and plant operations
• Strong knowledge of CSA B149 code
• Valid driver’s license with minimum 3 years of commercial driving experience and a clean driver’s abstract
• WHMIS and TDG certification
• Physically able to lift heavy objects on a regular basis
• Good customer service and interpersonal skills
• Strong verbal and written communication skills
• Comfortable using computers and on-board truck computer systems

Assets (Preferred)

• HVAC certification and related qualifications

Salary: $30 to $34 hourly (based on skills, experience, qualifications, and geography).

Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.

This posting is a replacement for an existing vacancy. We do not use AI tools in the selection process and do not request pay history.