North America SaaS Account Manager — Insurtech Growth

Akur8; Montreal; On-site; CAD 120,000 - 150,000; Full time

Job summary

A dynamic Insurtech scale-up in Montreal is looking for an Account Manager to lead account management initiatives. The role focuses on client retention, upsell and cross-sell opportunities, and ensuring high customer satisfaction. Ideal candidates have 4+ years of experience in account management, a Bachelor’s degree, and strong analytical skills. This position offers competitive compensation, health benefits, and professional development opportunities.

Benefits

Competitive salary + annual bonus

Health, dental and vision insurance

Retirement savings plans

25 days of PTO per year

Commuter benefit

Gym membership via ClassPass

IT equipment allowance

Professional development & trainings

Regular company gatherings and team events

Qualifications

• 4+ years of professional experience in account management, partnerships, or consulting.
• Experience in a high-growth B2B technology company.
• Proven experience managing client relationships and contract negotiations.
• Excellent verbal and written communication skills.
• Comfortable operating in a multicultural and international environment.

Responsibilities

• Secure 100% client retention through successful renewals.
• Increase revenues through upsell and cross-sell opportunities.
• Monitor key account health indicators to mitigate risks and prevent churn.
• Maintain accurate account activity records in CRM.

Skills

Account management

Client relationships

Contract negotiations

Analytical skills

Communication skills

Education

Bachelor’s degree or higher

Tools

CRM software

Slack

Job description

A dynamic Insurtech scale-up in Montreal is looking for an Account Manager to lead account management initiatives. The role focuses on client retention, upsell and cross-sell opportunities, and ensuring high customer satisfaction. Ideal candidates have 4+ years of experience in account management, a Bachelor’s degree, and strong analytical skills. This position offers competitive compensation, health benefits, and professional development opportunities.