Nordic Spa Concierge: Elevate Guest Wellness & Experience

Pomeroy Lodging; Kananaskis Village; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading resort company in Alberta is seeking a Spa Concierge to enhance guest experiences at their Nordic Spa. The ideal candidate will have experience in guest service, excellent communication skills, and a passion for wellness. This role involves managing reservations, ensuring a welcoming environment, and maintaining spa cleanliness, with opportunities for professional growth. The position offers competitive wages, personal days, and additional perks.

Benefits

Competitive wages and gratuities

Resort-wide and travel discounts

5 Personal Days per year after 90 days of consecutive service

Benefits plan

On-site accommodation or commuter allowance

Discounts on Retail Products and Spa Services

Qualifications

• Dynamic personality suitable for a guest-facing role.
• Experience in a fast-paced customer service environment.
• Proficient with technology and adaptable to software systems.

Responsibilities

• Ensure a welcoming atmosphere for guests at the spa.
• Manage reservations and guest inquiries effectively.
• Maintain cleanliness and organization in spa areas.

Skills

Attention to detail

Guest service

Communication skills

Knowledge of hydrotherapy

Education

Previous Spa, Hospitality, or Guest Service experience

Tools

Reservation software

Point of Sale (POS) systems

Job description

A leading resort company in Alberta is seeking a Spa Concierge to enhance guest experiences at their Nordic Spa. The ideal candidate will have experience in guest service, excellent communication skills, and a passion for wellness. This role involves managing reservations, ensuring a welcoming environment, and maintaining spa cleanliness, with opportunities for professional growth. The position offers competitive wages, personal days, and additional perks.