Nightrise Production Supervisor

Pursuit Collection; Banff; On-site; CAD 30,000 - 40,000; Part time

Job summary

A prestigious hospitality company in Canada is looking for a part-time Production Supervisor to support the multimedia experience at the Banff Gondola. The ideal candidate should possess experience in live events and a solid understanding of audio-visual equipment. Responsibilities include installation support, day-to-day operation management, and troubleshooting during the Nightrise presentation. Join a vibrant team committed to providing exceptional experiences and enjoy various perks while working in an inspiring environment.

Benefits

Free access to Pursuit attractions

Discounts on hotel stays and dining

Access to mental health resources

Qualifications

• Must have experience in live events like theatre, concerts, or corporate events.
• Knowledge of audio-visual equipment including mixers and microphones.
• Ability to resolve set maintenance issues.

Responsibilities

• Support the installation of the Nightrise experience.
• Assist in the operation and troubleshooting of the multimedia presentation.
• Maintain communication with all teams for seamless operations.

Skills

Communication skills

Organizational skills

Interpersonal skills

Flexibility

Tools

Audio-visual equipment

Lighting systems

Networking systems

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

The Production Supervisor is a part‑time role that will support the successful operation of Nightrise, a multimedia experience at the Banff Gondola. The successful candidate will support the Manager, Nightrise and Gondola A/V Systems with the installation of the project, artistic integrity of the installation and remain focused on the maintenance of the equipment. Once installed, they will support the successful day‑to‑day operation of the experience, foresee required maintenance, foster an engaged workforce, collaborate with auxiliary teams and work together with third‑party teams to provide a world‑class experience for our guests.

On a nightly basis from November to March, Nightrise is a multimedia presentation that takes place over our entire property with lighting, audio, and video effects in our two terminals and on our boardwalk.

The Production Supervisor will also assist in weekly maintenance of Gondola equipment and assist in troubleshooting of any issues that occur.

What will you do in this job?

• Under the direction of the Manager, Nightrise and Gondola A/V Systems, support with the successful installation of the Nightrise experience while working closely with third party installation teams
• Support all technical aspects of the experience
• Assist in the changeover from daily operation to Nightrise presentation
• Ensure the artistic and technical aspects of the presentation remain consistent
• Restore the building back to daytime operation at the end of the operating hours
• Assist in troubleshooting of any issues that occur during the Nightrise production
• Maintain excellent lines of communication with all teams, ensuring Nightrise and other programming activities are delivered seamlessly
• Support in the maintenance of all equipment
• Support all other Gondola audio‑video requirements, as they arise
• Complete daily and weekly walk‑through checklists
• Ensure all Pursuit Health and Safety protocols are adhered to
• Comply with all Pursuit policies and procedures

What skills and experience do you need for this job?

• Ability to work effectively with other departments receiving and communicating instructions via written communication, telephone, or in person.
• Must be flexible to accommodate shift changes including extended hours, weekends, and evenings.
• Strong organizational skills with ability to handle competing priorities.
• Strong interpersonal communication skills and familiarity briefing senior level management.

Technical Requirements

• A minimum of one year experience in working with live events (theatre, concerts or corporate events)
• Knowledge of audio‑visual equipment including professional digital and analog audio systems, mixers, wired and wireless microphone systems, amplifiers, dynamic processors, video cameras, video and audio recorders, and video projection equipment
• Knowledge of media server technology for video, audio and lighting distribution.
• Good knowledge of audio‑visual distribution systems such as patch bays, video matrices, audio amplifiers, midi, sound controllers, DMX etc. as well as AV network protocols such as NDI, ArtNet, Dante, AVB etc.
• Knowledge of networking systems (routing, sharing, network administration, IP, DNS, VPN etc.)
• Knowledge of IT systems, including operating system installation, maintenance systems, diagnostic software and hardware installation an asset.
• Understanding of schematic drawings, install cabling etc.
• Ability to resolve set maintenance issues
• Understanding of lighting equipment.
• Lighting console programming experience is an asset
• Digital audio console experience is an asset
• Experience in networked video an asset

About Us

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life‑long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.