Night Shift Supervisor — Emergency Housing Programs

Blue Door; East Gwillimbury; On-site; CAD 60,000 - 65,000; Full time

Job summary

Blue Door in Ontario is seeking a Night Shift Supervisor for Emergency and Transitional Housing Programs. The role coordinates services for individuals and families at risk of homelessness and provides after-hours supervision for staff.

Reporting to the Program Manager, you will lead staff, develop case management plans, complete documentation, and build community partnerships to support housing outcomes.

Qualifications

• Minimum Bachelor of Social Work Degree or equivalent combination of Bachelor level education and experience.
• Minimum of three years’ work experience in a social service field.
• Minimum 1 year experience in a supervisory role.
• Knowledge of community resources available in York and surrounding areas.
• Skilled in providing leadership and direction to individuals and teams.
• Ability to work independently and within a multi-disciplinary team.
• Excellent verbal and written communication skills.
• Strong ability to problem solve in conflict and/or crisis situations.
• Knowledge, understanding and promotion of anti-oppressive practices.
• Experience working with diverse, multicultural service user groups including individuals experiencing homelessness, mental health and addictions.
• Excellent organizational and time management skills.
• Demonstrated computer literacy including Microsoft Office.
• CPR and First Aid Certified.
• Crisis prevention training would be an asset.
• Vulnerable Sector Screening – police check.
• Valid G Class Driver’s license, Clear Drivers Abstract, reliable vehicle and insurance.

Responsibilities

• Supervises and oversees staff in coordination with Program Manager.
• Supports staff team afterhours at all Emergency Housing Programs, including onsite support of service user concerns and staff scheduling.
• Determines strengths, risks, needs and goals of service users to create individualized case management plans.
• Supports and facilitates the onboarding of new hires through orientation.
• Directs the team members to support service user goals and plans.
• Supports Manager to facilitate staff meetings to accommodate all shifts.
• Maintains, updates, tracks and monitor service user progress and provide additional supports as required.
• Ensures all program records and appropriate service user documentation are maintained.
• Ensures appropriate service user documentation is maintained
• Builds, maintains and strengthens working relationships with community service providers, including expanding the existing list of community supports.
• Refers service users to appropriate services, advocate as needed and follow up to ensure referrals were completed and connections made.
• Facilitates wrap-around supports for service users.
• Transports service users as needed.
• Facilitates, provides leadership and collaboration for internal case management meetings, and meetings with other service providers.
• Directs discharge planning process for service users to ensure support and services are in place to achieve success in maintaining housing options.
• Conducts exit interviews with service users.
• Completes documentation, including reports and case notes, and collect data as required.
• Provides regular monthly and quarterly reports
• On-call responsibilities
• Other duties as assigned

Skills

Leadership

Communication

Crisis management

Anti-oppressive practices

Team supervision

Problem solving

Time management

Independent work

Microsoft Office

Multicultural sensitivity

Education

Bachelor of Social Work

Equivalent education/experience

Tools

Microsoft Office

Driver's license

Job description

Blue Door in Ontario is seeking a Night Shift Supervisor for Emergency and Transitional Housing Programs. The role coordinates services for individuals and families at risk of homelessness and provides after-hours supervision for staff.

Reporting to the Program Manager, you will lead staff, develop case management plans, complete documentation, and build community partnerships to support housing outcomes.