night clerk supervisor - hotel

Naturally Pacific Resort; Campbell River; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading resort committed to providing exceptional guest experiences. We seek a dedicated supervisor to oversee daily operations and staff management, ensuring high standards in service and productivity. Ideal candidates will possess a strong background in hospitality, with 5+ years of experience and good communication skills. Benefits include comprehensive health plans and a wellness program.

Benefits

Dental plan

Health care plan

Vision care benefits

Registered Retirement Savings Plan (RRSP)

Wellness program

Other benefits

Qualifications

• 5 years or more of supervisory experience in a relevant field.
• Attention to detail and ability to work under pressure.
• Strong interpersonal and communication skills.

Responsibilities

• Establish work schedules and procedures.
• Hire and train staff in job duties and safety procedures.
• Supervise staff and resolve work problems.

Skills

Attention to detail

Dependability

Excellent written communication

Excellent oral communication

Interpersonal awareness

Team player

Education

Other trades certificate or diploma

Tools

MS Outlook

Job description

Overview

Languages

English

Education

• Other trades certificate or diploma
  
  

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort
• Spa
  
  

Responsibilities

Tasks

• Establish work schedules and procedures
• Perform same duties as workers supervised
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Supervise staff and other officials
• Resolve conflict situations
• Establish operational procedures
  
  

Experience and specialization

Computer and technology knowledge

• MS Outlook
  
  

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
  
  

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Interpersonal awareness
• Team player
  
  

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
  
  

Financial benefits

• Registered Retirement Savings Plan (RRSP)
  
  

Other Benefits

• Other benefits
• Wellness program