Night Auditor: Overnight Role with Growth & Perks

Courtyard by Marriott Nanaimo, BC; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality provider in Nanaimo seeks a dedicated Night Auditor for the overnight shift. This role is crucial as you will be the first point of contact for guests, ensuring their satisfaction through various tasks such as check-ins, handling requests, and resolving issues. The ideal candidate should have experience with hotel systems, strong communication skills, and a passion for service. This position offers a starting wage of $21.45 along with various employee benefits including vacation pay and career growth opportunities.

Benefits

Starting wage $21.45

Team Driven and Values Based Culture

Vacation & Holiday Pay

Same-day pay available

Career Growth Opportunities

Reduced Room Rates

Employee discount

Parental leave

Referral program

Qualifications

• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
• Ability to stand for long periods and lift up to 50 pounds.
• Basic computer skills for reservations systems.

Responsibilities

• Check guests in and out, process payments accurately.
• Handle guest requests and solve problems as they arise.
• Communicate with other hotel departments to ensure guest satisfaction.

Skills

Communication skills

Customer service

Problem-solving

Basic math skills

Education

High School diploma or equivalent

Tools

Property management systems

Job description

A leading hospitality provider in Nanaimo seeks a dedicated Night Auditor for the overnight shift. This role is crucial as you will be the first point of contact for guests, ensuring their satisfaction through various tasks such as check-ins, handling requests, and resolving issues. The ideal candidate should have experience with hotel systems, strong communication skills, and a passion for service. This position offers a starting wage of $21.45 along with various employee benefits including vacation pay and career growth opportunities.