Night Audit Supervisor — Lead Front Desk & Growth

Argus Properties; Kelowna; On-site; CAD 45,000 - 55,000; Full time

Job summary

A well-known resort company in Canada is seeking a Night Audit Supervisor to lead Front Desk operations during night shifts. Responsible for guest check-ins and maintaining high service standards, this role requires strong leadership and customer service skills. Ideal candidates will have 3+ years in a similar role, First Aid certification, and be available for varied shifts. Perks include employee discounts and health benefits.

Benefits

50% off food at various restaurants

50% off Eldorado Marina rentals

Employee discounts on accommodations

Excellent work environment with staff recognition

Room for growth and development

Extended Health and Dental Benefits

Qualifications

• 3+ years experience as Guest Services Agent or similar.
• First Aid certification is required.
• Ability to work varied shifts, including days, evenings, overnights, weekends & holidays.

Responsibilities

• Lead Front Desk operations during night shifts.
• Assist management in training and motivating night employees.
• Supervise and assist the Front Desk Night team.

Skills

Team leadership

Conflict resolution

Customer service

Coaching

Tools

Opera Cloud

Job description

A well-known resort company in Canada is seeking a Night Audit Supervisor to lead Front Desk operations during night shifts. Responsible for guest check-ins and maintaining high service standards, this role requires strong leadership and customer service skills. Ideal candidates will have 3+ years in a similar role, First Aid certification, and be available for varied shifts. Perks include employee discounts and health benefits.