Newcomer Child & Family Support Worker – Resettlement Assistance Program

Wesley; Brantford; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local non-profit organization in Ontario is seeking a Newcomer Child & Family Support Worker to assist newly arrived government-assisted refugees. This full-time position involves connecting families with Early Years Services and providing support in Hamilton and Brantford. Candidates should have advanced language skills in a second language and relevant experience in social work or early childhood education. A supportive team and professional development opportunities are offered.

Benefits

Positive work culture

Professional development

Employee Assistance Program

Employee Discounts

Qualifications

• Advanced knowledge of one of the following languages is required: Arabic, Amharic, Tigrinya, Nuer, Somali, Swahili, Dari or Pashto.
• A minimum of 2 years relevant practical experience working with a relevant population is required.
• Experience serving the needs of children aged 0–6 and vulnerable populations including victims of trauma.

Responsibilities

• Welcome and support clients accessing the program.
• Provide client-centered information services and referrals.
• Conduct regular home visits and accompany clients to various appointments.

Skills

Advanced knowledge of one second language

Client-centered information services

Crisis intervention

Education

University Degree in Social Work or related field

Registered Early Childhood Educator

Job description

Overview

Newcomer Child & Family Support Worker Resettlement Assistance Program

Posting # : 4175   Posting Date : 09 / 19 / 2025   Posting Closing : 10 / 03 / 2025 4 : 00 PM

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs housing & homelessness and resettling newcomers to Canada in Hamilton Halton and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity Diversity and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team you will be contributing to an environment that promotes equity respect and inclusion for all.

Are you the one we are looking for

We are seeking a dynamic, highly motivated Newcomer Child & Family Support Worker who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other. The Newcomer Child and Family Support Worker is responsible for providing support to newly arrived government-assisted refugees (GARs) in Hamilton and Brantford. In collaboration with Intensive Case Managers (Resettlement Assistance Program and Newcomer Client Support Services) and the Newcomer Outreach Worker (Wesley Children & Family Services staff), you will support families with children aged 0–6 years. You will act as a subject matter expert to the larger Newcomer teams and assist with arranging information sessions and other special events targeted at families with children. Primary services will be directed to connecting parents and children to Early Years Services within the Hamilton and Brantford area as well as facilitating learning from the Ontario pedagogy for early years How Does Learning Happen.

This position is a unionized full-time temporary position. The contract is until March 31 2026. The rate of pay is 23.93 per hour. This position is 37.5 hours per week.

Key Responsibilities

• Welcome, interact and support clients accessing the program and be available and approachable to address clients needs as they arise.
• Responsible for necessary interpretation and translation for direct service delivery with clients.
• In collaboration with the Newcomer Outreach Worker provide appropriate client-centered information services and referrals to internal or external services and resources available in the community.
• Manage and maintain client files and provide regular follow-up with clients.
• Complete funder reports.
• Conduct regular home visits and accompany clients to various appointments in the community for different services and resources.
• Advocate on behalf of clients for services and resources in the community.
• Provide life skills, telephone support and crisis intervention as needed.
• Participate in case management meetings with internal staff and external service providers.
• Be familiar with and adhere to the EalyON Child and Family Centre policies and Wesley’s Children & Family Services mandate services and procedures.

What you will bring

• Advanced knowledge of one of the following second languages is required: Arabic, Amharic, Tigrinya, Nuer, Somali, Swahili, Dari or Pashto.
• University Degree in Social Work or related Social Science; or a Social Service worker diploma; Early Childhood Education diploma; Child and Youth Worker diploma; or equivalent.
• Registered and in good standing with the College of Early Childhood Educators or eligible for registration with the respective college at the time of employment.
• A minimum of 2 years relevant practical experience working with a relevant population is required.
• A minimum of one year's experience serving the needs of children aged 0–6 and vulnerable populations including victims of trauma is required.

Invest in Yourself as we Invest in You! Wesley offers

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Employee Assistance Program Available Immediately
• Employee Discounts

Please Apply Via

Via: Our Wesley Bamboo Portal – Click on this link to access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls please. More information about Wesley can be found on our website at.

Key Skills

Commercial Property Paralegal, Family Support, FMCG Sales, Admin Support, Adobe Flash

Employment Type : Full-Time

Experience : years

Vacancy : 1