New Business Coordinator

Victor Canada; Mississauga; Hybrid; CAD 46,000 - 87,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Retirement programs

Employee assistance programs

Job summary

Victor Canada in Mississauga is seeking a detail‑oriented insurance services professional to process new business and plan amendments within five‑day service standards. You will review applications, enroll employees, set up client records and initiate underwriting as needed.

The role supports data accuracy, creates welcome materials, and collaborates with plan advisors to gather missing information, in a hybrid workplace requiring three days in the office weekly.

Qualifications

• Post-secondary education or at least one year of insurance experience.
• Proficient with database and word-processing software; strong mathematical ability and attention to detail.
• Strong analytical and problem-solving skills; able to understand and follow policies and procedures.

Responsibilities

• Process all incoming new business and plan amendments accurately within five-day service standards.
• Review group insurance applications and enrollments for completeness; follow up with plan advisors for missing information.
• Determine underwriting requirements and initiate underwriting processes as needed.
• Set up new client records and prepare client files with client numbers and design codes.
• Enter employer, benefit, rate and employee information; enroll individuals according to coverage and plan design.
• Process plan amendments by updating the database and issuing required materials.
• Create client materials and routine correspondence to request or confirm information.
• Perform self and peer file reviews to ensure data accuracy and integrity.

Skills

Analytical skills

Attention to detail

Communication skills

Education

Post-secondary education or 1 year insurance experience

Tools

Database software

Word processing software

Job description

We are seeking a talented individual to join our team at Victor. This role will be based in Mississauga. This is a hybrid role that has a requirement of working at least three days a week in the office.

This position processes new business and plan amendments within established service standards (five-day turnaround), reviews applications and enrollments for completeness, and follows up on missing information. It sets up and maintains client records, enters employer/benefit/employee data, enrolls individuals, initiates underwriting as needed, updates databases and materials, produces welcome packages, and performs file reviews to ensure data accuracy.

We will count on you to:

• Process all incoming new business and plan amendments accurately and in line with established service standards (including five-day turnaround).


• Review group insurance applications and enrollments for completeness; follow up with plan advisors or sales for missing information.


• Determine underwriting requirements and initiate underwriting processes as needed.


• Set up new client records and prepare client files by assigning client numbers, plan design codes, and Client Service Specialists.


• Enter client data into the system (employer, benefit, rate, and employee information) and enroll individuals according to elected coverage and plan design.


• Process plan amendments by updating the database and issuing required materials.


• Create client materials (booklets, welcome packages) and compose routine correspondence to request or confirm outstanding information.


• Perform self and peer file reviews to ensure data accuracy and integrity.

What you need to have:

• Post-secondary education, or a minimum of one year of insurance experience.


• Proficient with database and word-processing software; strong mathematical ability and attention to detail.


• Strong analytical and problem-solving skills, ability to understand and follow policies/procedures, and effective written and verbal communication.

What makes you stand out:

• Insurance experience; group insurance preferred.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.


• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.


• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Victor offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. At Victor, your voice is heard, your skills are sharpened and your ambitions nurtured. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future. If that’s you, join us on our journey—with us by your side, you’ll be ready to tackle tomorrow’s challenges. Victor Insurance Managers LLC ("Victor") is one of the world’s largest managing general underwriters with locations in the US, Canada, UK, Netherlands, Germany, Italy, and Australia. It handles more than $4 billion USD in premium on behalf of numerous insurance carriers, through a large network of more than 20,000 active insurance agents and brokers. With deep, specialized underwriting expertise, the company delivers a wide range of insurance solutions - from specialty property and casualty and professional liability insurance to group and retiree benefits. Victor is committed to building on 65-plus years of experience to develop products and services that address the complex needs of its customers. For more information, visit www.victorinsurance.com.

Victor Insurance Managers Inc. is a subsidiary of Victor and a leading managing general agent in Canada. Victor Canada has a rich history in specialty insurance and offers a unique range of products and programs distributed through independent brokers and advisors. The company is committed to making insurance easier for brokers, advisors and their clients through specialized underwriting and claims expertise, personalized customer service, and a responsive, technology-oriented business approach. For more information, visit www.victorinsurance.ca.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

#VictorCA

The applicable base salary range for this role is $45,500 to $86,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

This is a Replacement position.

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