Network Support Technician - LAN/WAN, Security & Monitoring

Channel Zero Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading media company in Toronto is seeking a Full-time Network Support Technician. The role involves overseeing network operations and equipment, troubleshooting network issues, and ensuring the effectiveness and security of IT services. Ideal candidates will have a strong background in Data Communication, relevant certifications, and excellent customer service skills. Applications are encouraged from Canadians and permanent residents.

Qualifications

• Experience in managing Structured Cabling Systems for computer networks.
• Experience engaging ISPs to troubleshoot WAN issues.
• Knowledge of network operating systems and telecommunication infrastructure.

Responsibilities

• Oversee LAN and WAN switches, routers, and security devices.
• Monitor IT services and physical environment.
• Respond to user problems related to hardware and connectivity.

Skills

Data Communication

Customer Service

Problem-Solving

Interpersonal Communication

Network Analysis

Education

Post-secondary education in Data Communication, Computer Science, or Engineering

Network certification such as CCNA or CCNP

Tools

Network monitoring equipment

Job description

A leading media company in Toronto is seeking a Full-time Network Support Technician. The role involves overseeing network operations and equipment, troubleshooting network issues, and ensuring the effectiveness and security of IT services. Ideal candidates will have a strong background in Data Communication, relevant certifications, and excellent customer service skills. Applications are encouraged from Canadians and permanent residents.