Network Solutions Architect

ISM; Regina; On-site; CAD 100,000 - 150,000; Full time

Job summary

ISM is seeking a Technical Solutions Manager (Network Solutions Architect) to design, validate, implement, and transition advanced network solutions. You will work with customers, Architecture, Sales, Operations, Security, Compliance, and vendors to deliver secure, resilient networks and provide senior technical support for complex escalations.

Preferred location is Regina, Saskatchewan, with flexibility based on candidate location.

Qualifications

• 5+ years designing, implementing, and supporting complex network infrastructures.
• Strong knowledge of routing, switching, TCP/IP, MPLS, VPRN, NAT, QoS, SD-WAN, cloud networking.
• Data center, disaster recovery, network management and backups.
• Experience across multiple vendors; knowledge of Palo Alto and Versa SD-WAN is a plus.
• Ability to evaluate new networking technologies and develop POCs.
• WAN/telecom circuits and service providers.
• Relevant certifications; scripting and automation are strengths.
• Leadership, mentoring, customer service, time management; bilingual EN/FR assets; driver’s license; travel may be required.

Responsibilities

• Collaborate with Enterprise Architects, Sales, Pre-Sales, Customers and Operations to understand requirements and develop detailed network service solutions.
• Maintain and deliver technical documents, diagrams, and presentations.
• Provide training and documentation for transition to operations.
• Perform research to optimize existing infrastructure or develop new solutions.
• Build network plans, rollback plans, impact analyses, and business-case justifications.
• Provide technical support for lab and production infrastructure.
• Respond to escalations and coordinate with vendors on incidents.
• Define long-term network vision with flexible requirements.
• Incorporate customer feedback to drive product and service improvements.
• Drive automation to enhance productivity and performance.
• Participate in infrastructure design consulting, vendor engagements, and production implementations.
• Other duties as assigned

Skills

Leadership & Communication

Customer service

Time management

Mentoring

Problem solving

Team collaboration

Bilingual EN/FR

Travel readiness

Education

Post-secondary education

Tools

Palo Alto

Versa SD-WAN

Job description

Working with ISM will work wonders for your career!

The Technical Solutions Manager (Network Solutions Architect) is responsible for designing, validating, implementing, and transitioning network technologies and services from project delivery into production operations. As part of the Solutions & Architecture function within Network Services, this role works closely with customers, Architecture, Sales, Operations, Security, Compliance, and technology vendors to deliver secure, resilient, scalable network solutions. The successful candidate will combine deep technical expertise with strong customer, vendor, and stakeholder leadership and will also provide senior technical support for complex network escalations when required.

NOTE: the preferred work location for this position is Regina, Saskatchewan; however, the work location will also be dependent on the location of the successful candidate.

Responsibilities:

• Collaboratively work with stakeholders (Enterprise Architects, Sales, Pre-Sales team, Customers, and Operations) to understand business requirements and develop a detailed solution for network services.
• Maintain detailed documentation to capture and communicate changing requirements and technologies. Produce and deliver technical documents, diagrams, and presentations.
• Provide training & documentation in support of the transition to operations.
• Perform technical research within and outside your expertise domain to optimize existing infrastructure solutions or a net new solution.
• Build detailed network plans for equipment configurations, rollback plans, impact analysis, and business needs. Consult the internal security and compliance teams and provide proactive remediation of security initiatives and compliance.
• Provide technical support for lab (non-production) & production infrastructure
• Respond to and resolve escalations and work with internal stakeholders and vendors on incidents.
• Define long-term vision with minimal known requirements and changing needs.
• Explore customer feedback and analytics to drive product and service improvements.
• Proactively ensure optimal performance of existing infrastructure and drive innovation through automation process improvements to enhance productivity.
• Participate in infrastructure design consulting, vendor engagements, and production implementations while collaborating with various business and technology teams to review requirements and recommend solutions.
• Other duties as assigned

Qualifications:

• Relevant post-secondary education or equivalent training/experience, with 5+ years of experience designing, implementing, and supporting complex network infrastructures.
• Network Architecture Expertise: Strong knowledge of routing, switching, TCP/IP, MPLS, VPRN, NAT, QoS, SD-WAN, cloud networking, and routing protocols.
• Network Security: Experience with firewalls, IPSec, RADIUS, TACACS+, authentication/accounting systems, and enterprise network security practices.
• Data Center and Resiliency: Knowledge and hands-on experience with data center infrastructure, disaster recovery, network management, and backup technologies.
• Multi-Vendor Technologies: Experience working across multiple networking vendors and platforms; knowledge of Palo Alto and Versa SD-WAN is an added advantage.
• Technology Innovation: Proven ability to evaluate and introduce next-generation networking technologies, including developing rapid proofs of concept (POCs) to validate technical and business requirements.
• Transport and Connectivity: Good understanding of WAN/transport technologies, telecommunications circuits, and service providers.
• Certifications and Automation: Relevant technical certifications are essential; scripting and network automation knowledge are considered additional strengths.
• Leadership and Communication: Strong collaboration, mentoring, customer service, time-management, taking ownership and prioritization skills; ability to work independently and within teams. English/French bilingual capability, a valid driver’s license, and ability to travel are considered assets/requirements as applicable.