Network Services Platform Customer Engineer

Nokia; Eastern Ontario; On-site; CAD 80,000 - 180,000; Full time

Job summary

Join an innovative team as a Network Services Platform Customer Engineer, where your expertise will shape the future of network services. You'll collaborate with customers to deliver tailored solutions, leveraging cutting-edge technology to drive success. This role offers the chance to work on impactful projects, ensuring solutions meet market demands while adhering to architecture standards. Be part of a forward-thinking company that values inclusion and empowers its employees to thrive in a dynamic environment, fostering growth and innovation across diverse teams.

Benefits

Corporate Retirement Savings Plan

Health and dental benefits

Short-term and long-term disability

Life insurance

Paid time off for holidays and vacation

Employee Stock Purchase Plan

Tuition Assistance Plan

Adoption assistance

Employee Assistance Program

Qualifications

• 8-10 years of experience in network services and solution architecture.
• Experience in designing and deploying NSP projects.

Responsibilities

• Develop customer solution architecture in NSP projects.
• Specify and design end-to-end solutions for customer needs.

Skills

Network Services Platform (NSP)

Nokia IP/Optical networking

OSS

SDN Technologies

Kubernetes

Python

Education

Bachelor's or Master's degree in Information Technology

Job description

Network Services Platform Customer Engineer

Join to apply for the Network Services Platform Customer Engineer role at Nokia

Network Services Platform Customer Engineer

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Join to apply for the Network Services Platform Customer Engineer role at Nokia

Job Description

Are you passionate about shaping the future of network services? Do you thrive in a collaborative environment where you can leverage your expertise to deliver innovative solutions? If so, we invite you to join our team as a Network Services Platform (NSP) Customer Engineer. In this role, you'll act as a trusted advisor, partnering with customers to understand their needs and translate them into effective solutions. You'll be responsible for specifying and designing end-to-end solutions, leveraging Nokia's portfolio of products, systems, and services, as well as third-party products when necessary. This is an opportunity to make a real impact, contributing to the development and implementation of cutting-edge network solutions that drive customer success.

Job Description

Are you passionate about shaping the future of network services? Do you thrive in a collaborative environment where you can leverage your expertise to deliver innovative solutions? If so, we invite you to join our team as a Network Services Platform (NSP) Customer Engineer. In this role, you'll act as a trusted advisor, partnering with customers to understand their needs and translate them into effective solutions. You'll be responsible for specifying and designing end-to-end solutions, leveraging Nokia's portfolio of products, systems, and services, as well as third-party products when necessary. This is an opportunity to make a real impact, contributing to the development and implementation of cutting-edge network solutions that drive customer success.

How You Will Contribute And What You Will Learn

• Develops customer solution architecture in NSP projects.
• Proposes on products in customer solution and initiates necessary evaluations and validations.
• Keeps the knowledge of the dedicated customer architecture in dedicated technical area and regional requirements.
• Understands and captures the critical inputs of stakeholders, and translates them into effective requirements and solutions.
• Specifies and designs effective end-to-end solutions, through the high as well as low level design of architecture, to meet customer needs in a market positioning prospective.
• Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time, including verification that the solution meets the client’s requirements.
• Develops the full scope of the solution, working across organisations to achieve workable solutions.
• Researches, designs, plans, develops and evaluates an effective solution in specialised domains to meet customer’s requirements and outcomes, thanks to high as well as low level design of architecture.
• Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time.
• Develops the full scope of the solution, working across organisations to achieve workable solutions.
• Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services.
  
  

Key Skills And Experience

You have:

• Bachelors or Masters degree. in information technology, computer science, engineering, or an equivalent qualification, with at least 8-10 years of work experience
• End to End architectural know how on following:
• Network Services Platform (NSP)
• Nokia IP/Optical networking
• OSS
• SDN Technologies
• Kubernetes, RHEL, KVM, Host OS and Linux components
• Python
• Practical Experience on designing and deploying NSP projects;
• Nokia Service Router Certifications and Nokia NSP IP Network Automation Certification desired.
• Strong technical, interpersonal, communication and presentation skills as well as being energetic, results-oriented and will have knowledge and experience with some or all the following areas:
• Experience conducting customer needs and requirements gathering workshops and interviews.
• Proven ability to transform customer needs and requirements into successful solution offerings and software specifications
• Knowledge of the telecommunications market, and network operations for the purpose of ideating automation solutions with Nokia customers
• Excellent verbal and written communication skills and the ability to work with development teams, sales, account teams and program owners
• Software development experience in an agile environment
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D – Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program
  
  

The above benefits exclude students. Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.(Check the salary ranges in the job info section for this role)

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

About The Team

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting and Telecommunications

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