Network Operations Lead

Ledcor Highways; Vancouver; Hybrid; CAD 121.000 - 167.000; Vollzeit

Zusammenfassung

Ledcor Group of Companies is hiring a Network Operations Lead in Vancouver, BC. You will guide enterprise network strategy, governance, and secure connectivity across LAN/WAN, wireless, VPN, and cloud networking. Lead incidents, changes and vendor relationships while driving automation and service maturity.

You will influence senior leadership, ensure resiliency, and align network services with business goals, security requirements, and scalable architecture across hybrid cloud environments.

Qualifikationen

• 8+ years in enterprise network operations, IT service management.
• 6+ years leading network operations teams in complex environments.
• 5+ years supporting enterprise network architecture, connectivity, cloud networking, and security.
• 5+ years managing ISP/telecom/vendor relationships.
• 5+ years in incident, problem, change governance and continuous service improvement.
• 5+ years supporting hybrid cloud environments, Azure networking, and business-critical network services.

Aufgaben

• Partner with Sr. Manager to develop enterprise network operations strategies and standards.
• Provide leadership to ensure performance, availability, and continuous improvement of network infrastructure.
• Analyze network performance, risks, and trends to influence priorities and resilience.
• Lead incident, problem, change management and service restoration processes.
• Provide technical leadership for LAN/WAN, wireless, VPN, Azure networking, and Fortinet security.
• Direct vendor and partner relationships to ensure reliable connectivity and service delivery.
• Develop and maintain network standards, documentation, monitoring, and governance.
• Collaborate with stakeholders to deliver secure, scalable network services.

Kenntnisse

Network operations

Incident management

Change management

Azure networking

Fortinet FortiGate

SD-WAN

Vendor management

Leadership

Security governance

Tools

Fortinet FortiGate

Azure networking

Jobbeschreibung

Reporting to the Sr. Manager, End User Services, As the Network Operations Lead you are a trusted advisor to senior leadership, influencing decisions and driving standardization, innovation, and enterprise network strategy. In this role you will provide operational leadership, to drive continuous improvement of Ledcor's enterprise network and communications environment, including LAN/WAN, wireless, VPN, Azure networking services, and Fortinet-based security solutions. As a subject matter expert with advanced knowledge, you will provide leadership and direction ensuring Ledcor's network services are secure, resilient, scalable, and aligned with business and technology objectives.

Join our Ledcor Information Systems team in Vancouver, BC!

Essential Responsibilities

• Partner with the Sr. Manager, End User Services to develop and execute enterprise network operations strategies, governance frameworks, and operational standards aligned with business, security, resiliency, and technology objectives
• Provide strategic and technical leadership to ensure the performance, availability, reliability, and continuous improvement of enterprise network and communications infrastructure
• Analyze network performance, service trends, operational risks, and emerging technologies to influence priorities, strategy, and long-term operational resilience
• Lead network operations processes, including incident, problem, change, and service restoration management, while driving operational excellence and service maturity
• Provide technical leadership for enterprise networking services, including LAN/WAN, wireless, VPN, Azure networking, Fortinet security solutions, and enterprise connectivity services
• Direct vendor, ISP, telecommunications, and partner relationships, ensuring reliable connectivity, effective service delivery, and strong operational performance
• Develop, implement, and maintain network standards, documentation, monitoring, governance, and operational procedures to support consistent service delivery
• Lead the resolution of complex network challenges, driving automation, continuous improvement, and scalable solutions that enhance stability, security, and operational efficiency
• Collaborate with infrastructure, cloud, cybersecurity, and business stakeholders to deliver secure, scalable network services aligned with organizational priorities

Qualifications

• Minimum 8 years of experience in enterprise network operations, infrastructure support, and IT service management
• Minimum 6 years of experience leading network operations teams in complex enterprise environments
• Minimum 5 years of experience supporting enterprise network architecture, connectivity services, cloud networking, and security solutions
• Minimum 5 years of experience managing ISP, telecommunications, and third-party vendor relationships
• Minimum 5 years of experience in incident, problem, and change management, governance, and continuous service improvement
• Minimum 5 years of experience supporting hybrid cloud environments, Azure networking, enterprise integrations, and business-critical network services
• Strong technical expertise in firewalls, SD-WAN, secure connectivity, Fortinet technologies (including FortiGate), and cloud networking solutions
• Proven ability to lead, coach, and develop technical teams while building effective relationships with vendors, service providers, and stakeholders
• Excellent communication, analytical, troubleshooting, and decision-making skills, with the ability to translate technical issues into business impacts and recommendations

Working Conditions

Remote position with the flexibility of attending the office as business needs require

Compensation

$121,200.00 - $166,650.00 This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience, knowledge, skills, education and location.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Additional Information

The Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.

Our workplace culture has been recognized as one of Canada's Best Diversity Employers, Canada's Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

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