Network Furniture Service Technician

BGIS; Ottawa; On-site; CAD 54,185 - 67,732; Full time

Job summary

A leading facility management provider in Ottawa is seeking a full-time Network Furniture Service Technician. This role involves the installation and removal of workspaces, furniture assembly, and IT equipment management. The ideal candidate will have 1-3 years of hands-on experience in cabling and troubleshooting, along with strong organizational and communication skills. This position offers a salary range between $54,185 and $67,732 per annum, commensurate with experience and qualifications.

Qualifications

• 1-3 years of hands-on cabling and troubleshooting experience.
• Experience with disconnects and reconnects of client IT equipment.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to lift, move, set up, and install office furniture and equipment.

Responsibilities

• Manage disconnect/reconnect requests for client systems.
• Assemble, disassemble, and install furniture as required.
• Perform inspections and troubleshoot furnishings as needed.
• Provide timely support to the facility planner.

Skills

Hands-on cabling, troubleshooting experience

Experience with disconnects/reconnects of client systems

Microsoft Excel proficiency

Basic comprehension of assembly techniques

Organizational and time management skills

Strong interpersonal and communication skills

Ability to execute move-related projects

Physical ability to lift and move furniture

Tools

Microsoft Outlook

Job description

Job Description

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com.

Summary

The Network Furniture Service Technician is responsible for workspace installations and removals. This includes moves, assembling and dissembling furniture as well as building, tearing down and reconfiguring workstations. This can be done for event and meeting room setups as well office setups. Furniture management also includes assessments, inventory and whiteboard installation. These activities also include performing disconnects and reconnects of client IT equipment.

Key Duties & Responsibilities

Technical Services

• Manage and coordinate disconnect/reconnect requests.
• Preform the actual disconnect reconnect of fiber optic, copper cabling etc.
• Remove and install monitors, PC’s, switch boards etc.
• Authenticate that the systems are operational once connected.
• Report any anomalies found during authentication process.
• Close service request as completed.
• Provide support to the facility occupancy planner manager.

Furniture Management

• Works with relevant stakeholders to ensure furniture‑related projects are completed on a timely basis.
• Responds quickly to client requests.
• Assembles, disassembles, moves, installs and sets up furniture, including replacement of locks.
• Builds, dismantles and re‑configs workstations.
• Hangs pictures, whiteboard and other items on the wall.
• Performs inspections on furnishings.
• Troubleshoots and completes repairs as required.
• Responsible for meeting and event setups as required by the Client.
• Review of furniture for disposal and waste diversion.
• Perform other duties, as assigned.

Safety

• Checks the technical condition of the equipment prior to disconnecting/reconnecting.
• In the event of accident, informs immediately according to Company procedure.
• Follows Company procedures to ensure safe environment, personal safety and safety of others.

Communication

• Provides progress reports as required.

Knowledge & Skills

• Hands‑on cabling, troubleshooting experience - 1‑3 yrs.
• Experience with disconnects/reconnects of client systems and equipment.
• Software proficiencies related to the assignment – Microsoft Excel, Work, Outlook, etc.
• Basic comprehension assembly techniques for systems furniture.
• Organizational and time management skills.
• Ability to manage multiple assignments simultaneously.
• Strong interpersonal and communication skills.
• Ability to follow work plans and to execute move‑related projects.
• Ability to lift, move, set up, and install furniture and office equipment.

Licenses and/or Professional Accreditation

• N/A

This is a regular, full‑time position with a salary range of $54,185‑67,732 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier‑free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at [e-mail]. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.