Network Data Security Technician (I)

Waterloo Region District School Board; Kitchener; On-site; CAD 94,000 - 109,000; Full time

Job summary

Waterloo Region District School Board (WRDSB) is seeking a Network and Data Security Technician (I) to implement and support networking and data security aligned with WRDSB objectives. The role requires 40 hours per week, year-round, with shift work possible and occasional driving.

The successful candidate will manage firewalls, web filtering, endpoint protection, DNS, certificates, and secure network architectures while collaborating with ITS staff on enterprise services and server deployments.

Qualifications

• University degree or college diploma in CS/Cybersecurity/IT with ongoing development.
• PCNSE certification preferred.
• 4 years of related security and network administration experience.
• Experience with web filtering, DNS, directory services, and network segmentation.
• Familiarity with Windows Server, Linux/Unix environments.
• Strong problem-solving and communication skills.
• Valid Ontario driver’s license and access to a vehicle.

Responsibilities

• Maintain firewalls and secure remote access solutions.
• Configure enterprise web filtering and content security.
• Deploy endpoint protection and malware mitigation.
• Assist with cybersecurity incident investigations and logs.
• Support DNS records and IP addressing.
• Support web server platforms and CMS.
• Manage SSL/TLS certificates and encryption standards.
• Collaborate on enterprise services and server deployments.
• Design secure network architectures including DMZ and hybrid cloud.
• Assist with remote desktop support, asset tracking, and software delivery.
• Support backup verification and business continuity testing.
• Other duties as assigned.

Skills

Firewall configuration

Web filtering

DNS management

Network segmentation

BGP

Windows/Linux administration

Problem solving

Driver's license

Education

University degree or college diploma in CS/Cybersecurity/IT

Tools

PCNSE certification

Content security systems

Enterprise routing protocols

Job description

Network and Data Security Technician (I)

Information Technology Services (ITS)

Applicants will be considered in the following order:

1) Qualified permanent ESS/OSSTF Bargaining Unit employees.

2) Qualified probationary, temporary and Temporary Hourly Rated (THR) ESS/OSSTF employees.

3) Qualified external applicants (includes employees from other Bargaining Units)

Waterloo Region District School Board (WRDSB) serves approximately 65,000 students in 124 schools, as well as alternative and continuing education sites. WRDSB is committed to creating learning environments that support the achievement and well-being of all students through partnering with staff, parents, families, caregivers and communities to promote success in learning and life.

Reporting to the Manager of Information Technology Services (ITS), the successful candidate will be responsible for implementing and supporting networking and data security strategies as they pertain to the WRDSB learning and business objectives.

The successful applicant for this Educational Support Staff position LevelI ($94,312 - $108,654),will be working40 hours per week, 12 months per year, effective as soon as possible . Shift work may be necessary and the successful applicant may be required to drive their own vehicle at times.

Responsibilities

• Support and assist in maintaining firewalls, secure remote access connectivity solutions, and perimeter security infrastructure.
• Configure and support enterprise web filtering and content security systems.
• Deploy enterprise endpoint protection software and execute malware mitigation standards as directed.
• Support administrative staff and ITS personnel with the initial technical investigation and diagnostic log collection for cybersecurity incidents and security events.
• Support critical network infrastructure services, including Domain Name System (DNS) records, IP addressing, and related protocol functions.
• Provide support for web server platforms, content management systems, and associated digital communication tools.
• Support and configure the lifecycle of digital certificates (SSL/TLS) and related encryption standards.
• Work collaboratively with IT staff to support the implementation of enterprise services, including unified communications, collaboration platforms, identity-management utilities, and server deployments.
• Assist in the design and implementation of secure network architectures, including internal segmentation, multi-tier perimeter zones (DMZ), and hybrid-cloud configurations.
• Support and administer tools required for remote desktop support, asset tracking, and software delivery.
• Assist with operational data backup verification, restore testing, and the WRDSB Business Continuity Plan.
• Other duties as assigned by the Information Technology Management team.

Qualifications

• University degree or College diploma (3-4 year program) in Computer Science, Cybersecurity, Information Technology, or a related discipline, supplemented by ongoing professional development in modern operating systems and network infrastructure.
• PCNSE certification preferred.
• 4 years prior related experience in security and network administration.
• Knowledge and thorough understanding of
• -Enterprise web filtering and content security systems.
• -Critical network naming services (DNS) and infrastructure.
• -Directory services and centralized policy management (e.g., Group Policy)
• -Enterprise routing protocols, hardware, and network segmentation
• -Advanced routing protocols, such as Border Gateway Protocol (BGP)
• -Holistic enterprise network security frameworks and best practices
• Proficiency in the administration and security of diverse operating systems, including Linux, Unix-based systems, and modern Windows Server environments.
• Advanced Problem-Solving: Demonstrate a strong aptitude for complex technical troubleshooting, root-cause analysis, and effective problem resolution in an enterprise environment.
• Demonstrate well-developed organizational and interpersonal skills, with the ability to communicate technical concepts effectively and professionally to a diverse range of stakeholders, including staff and end-users.
• Demonstrate the ability to manage complex projects and daily operational duties independently with minimal supervision, exhibiting strong initiative and effective time-management skills.
• Must have a valid Ontario driver's license and access to a vehicle.

Applicant Self-Identification Questions

The information collected in Apply to Education is used to monitor WRDSBs progress toward our equity goals including our commitment to diversity in WRDSB recruitment and hiring practices.

We are committed to the security and confidentiality of information under our control, and to the protection of privacy with respect to personal and confidential information that is collected, used, disclosed and retained in the system (Policy 1014_- Privacy Protection and Access to Information). Information is collected pursuant to Ontarios Education Equity Action Plan (Ministry of Education), PPM 165 and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). Access to this information is restricted to specific individuals in Human Resources. Access, use and disclosure of the data is governed by MFIPPA and ethical research practices. Applicant Self-Identification data will be attached to your Apply to Education applicant profile as long as you are employed with the WRDSB.

If you prefer not to answer any of the Self Identification questions, you can select prefer not to answer. This in no way affects your application or the applicant selection process. If you have questions or concerns about this please contact [e-mail].

The Waterloo Region District School Board is committed to equity in employment. We are committed to fair and equitable hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve, who will foster the success and well-being of our students and who demonstrate a commitment to equity and inclusion in the classroom.

We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
• members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
• persons with visible and/or invisible (physical and/or mental) disabilities; and
• persons of marginalized sexual orientations, gender identities, and gender expressions

We will make any appropriate accommodation based on any of the human rights protected grounds, to support candidate participation in the hiring process.

While we appreciate all applications, only those selected for an interview will be contacted. No phone calls please.