Network and Infrastructure Technician

Nature-Fresh-Farms-Inc.; Blytheswood; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages and benefits

Opportunities for growth, learning, &–

Sustainability-driven company

Job summary

Nature Fresh Farms Leamington is hiring a Network and Infrastructure Technician in our Information Technology Department. You will design and implement network architectures, manage IT infrastructure, and secure systems while collaborating with Help Desk and leadership to meet objectives.

The role requires 3–5 years of experience, a 2–3 year technology diploma, and certifications such as A+ or MCSE are assets.

Qualifications

• Configure and install workstations, switches, routers, cabling, and AD/Exchange users.
• 3–5 years experience in Network and Infrastructure.
• Fluent in written and spoken English; strong customer service skills.

Responsibilities

• Network Design and Implementation: Develop and implement network architecture, ensuring scalability and reliability.
• Infrastructure Management: Maintenance and optimization of IT infrastructure, including servers, storage, backup and networking equipment.
• Security: Mange security protocols to protect the network and data from threats and vulnerabilities.
• Team Collaboration: Work with the Help Desk and Network Infrastructure Lead to achieve goals.
• Project Management: Manage infrastructure projects from planning to execution, ensuring timely delivery and budget adherence.
• Assist in post-deployment migration from Network Infrastructure to Help Desk.
• Vendor Management: Coordinate with vendors for maintenance and support.
• Documentation: Maintain comprehensive network documentation.
• Compliance: Ensure compliance with regulations.
• Innovation: Stay updated with latest technologies.
• Ticket Escalation: Assist Help Desk with complex tickets.
• On-Call: Provide second-tier support after-hours.
• Health & Safety and Food Safety compliance.

Skills

Network design

Infrastructure management

Security protocols

Help Desk collaboration

Project management

On-call support

Documentation

Vendor management

Active Directory

Microsoft Exchange

Education

2–3 year technology diploma

Certifications such as A+ / MCSE

Tools

Active Directory

Microsoft Exchange

Job description

Grow With Us – Join the Nature Fresh Farms Team!

Imagine breaking from tradition to ensure a brighter future for generations to come.

At Nature Fresh Farms®, we’re committed to nourishing people and the planet through greenhouse farming.

Since 1999, our family-owned company has pursued a simple yet profound goal: to cultivate a kinder, healthier future. Today, we’re proud to be one of North America’s largest vertically integrated leaders in greenhouse-grown produce. While we are growers, we are also greenhouse builders, plant nurturers, and collaborative partners united by shared values and vision.

Our journey is far from over. As we look to the future, we remain committed to:

• Innovation and conservation
• Reducing waste and promoting biodiversity
• Creating a more sustainable, inclusive, and friendlier world for all

We are currently looking to fill a full-time, permanent position for a Network and Infrastructure Technician in our Information Technology Department at our Leamington office.

What You’ll Do:

• Network Design and Implementation: Develop and implement network architecture, ensuring scalability and reliability.
• Infrastructure Management: Maintenance and optimization of IT infrastructure, including servers, storage, backup and networking equipment.
• Security: Mange security protocols to protect the network and data from threats and vulnerabilities.
• Team Collaboration: Work with both the Help Desk and Network Infrastructure Lead to obtain goals in a positive and professional manner.
• Project Management: Manage infrastructure projects from planning to execution, ensuring timely delivery and adherence to budget.
• Assist in the migration after deployment from Network Infrastructure Team to Help Desk Team.
• Vendor Management: Coordinate with vendors for maintenance and support of network and infrastructure components.Documentation: Maintain comprehensive documentation of network configurations, processes and procedures.
• Compliance: Ensure compliance with industry standards and regulations.
• Innovation: Stay updated with the latest technologies and trends to continuously improve the network and infrastructure.
• Ticket Escalation: Assist the Help Desk team with more complex tickets.
• On-Call: Provide second-tier support for on call IT issues escalating complex or unresolved matters as needed.
• Comply withall Health and Safety, Food Safety, Bio Security, and Nature Fresh Policies and Procedure
• Complete all physical requirements of the job with or without a reasonable accommodation
• This job description highlights the main components but is not inclusive of other activities that may be required

What You Bring:

• Experience with configuring/installing workstations, network switches, network routers, network cabling, AD Server user management and Exchange user management.
• 3-5 years experience in Network and Infrastructure related work.
• 2–3-year technology diploma is an asset.
• Any technical certifications are an asset, A+ Hardware/Software, MCSE.
• Exceptional interpersonal and communications skills – fluent in written and oral English.
• Must be able to adapt to change, problem solve and use various tools to resolve issues.
• Strong ability to stay focused and complete tasks independently with minimal supervision.
• Must be self motivated and have excellent attention to detail.
• Must demonstrate the ability to adapt between independent work and team collaboration, contributing effectively in group settings and supporting shared goals.
• A strong sense of customer service is required; must be approachable, responsive and supportive.
• A valid driver’s license and use of personal vehicle is required

What To Expect:

• Walking, lifting, climbing and maneuvering safely around obstacles, may require some physical strength.
• Working at heights.
• Temperaturesrange from hot/humid to cold/refrigerated.
• The Network and Infrastructure Technician is expected to report to work Monday-Friday with occasional weekend and afterhours work, based on On-Call and Emergencies.

We’re searching forpassionate, purpose-driven individualswho are eager to make a difference — not just in their day-to-day work, but in the world around them. The right candidate is someone who shares our vision for a kinder, healthier future and lives out values that align with our own.

At Nature Fresh Farms,our GROWS Company Values guide everything we do —from how we collaborate as a team to how we grow as individuals and as a business:

Growing People – We cultivate greatness, every day

Respect and Care – We care for our people and our communities

One Team – We’re stronger as one

Win By Challenging – We reimagine what’s possible

Serve With Purpose – We make things happen

If you’re someone whobelieves in doing meaningful work, thrives in a collaborative environment, and is motivated by innovation and impact,you’ll feel right at home here.

Why Work With Us?

• A forward-thinking, sustainability-driven company
• Supportive, people-first workplace culture
• Opportunities for growth, learning, and development
• Competitive wages and benefits
• A chance to be part of something bigger than yourself

Nature Fresh Farms is committed to providing an inclusive and barrier-free work environment, beginning with the hiring process. We are an Equal Opportunity Employer and welcome applications from candidates, in accordance with all relevant legislation. Nature Fresh Farms provides an accessible environment in which all individuals have access in a way that respects the dignity and independence of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.