Network Administrator (Global)

Giesecke & Devrient GmbH; Markham; On-site; CAD 95,000 - 115,000; Full time

Benefits offered by this job

Flexible hours for maintenance and upgrades

Job summary

Giesecke & Devrient GB Ltd. is seeking a Network Administrator (Global) based in Markham, Ontario. The role involves providing technical expertise in IT infrastructure and network platforms for global operations including Canada, USA, Mexico, Brazil, and Colombia.

The ideal candidate should have at least seven years of experience in network management, as well as a solid understanding of network security practices. Responsibilities include maintaining enterprise network infrastructure and collaborating with various teams to implement infrastructure solutions.

Qualifications

• Minimum of seven years experience in managing and configuring networks.
• Experience in information security.
• Experience in supporting global customers.

Responsibilities

• Monitor, maintain and support enterprise network infrastructure.
• Troubleshoot network performance issues and outages.
• Implement and maintain network security controls.

Skills

Network management (Cisco, Fortinet)

Windows

Linux

DNS

DHCP

NTP

Radius and TACACS

SDWAN

Wireless technologies

Network monitoring systems

Education

University or college degree in a technology-related field

Certification in networking

Job description

Compensation: $95,000 - 115,000 plus up to 5% bonus, up to 150%

Job Summary

As a Network Administrator (Global) you are responsible for providing technical expertise in IT infrastructure and network platforms for global operations. Design and implement infrastructure solutions in collaboration with business and product development teams. We are looking for an experienced Network Administrator that brings a broad set of skills to ensure operations in the region (Canada, USA, Mexico, Brazil and Colombia) and support EMEA and APAC.

Primary Responsibilities

Network Operations

• Monitor, maintain, and support enterprise network infrastructure (LAN, WAN, Wi-Fi)
• Troubleshoot network performance issues, outages, and connectivity problems
• Perform routine maintenance, patching, and firmware upgrades
• Support network-related incidents and service requests in line with SLAs
• Maintain documentation for network configurations, diagrams, and procedures
• Coordinate with global teams; support 24/7 operations
• Make recommendations for the enhancement of the operational processes.
• Guide the local and regional IT Staff to ensure G+D IT Networking strategies

Project Support & Design

• Participate in network design and implementation for business-driven projects
• Assist in planning and deploying new sites, network upgrades, and expansions
• Contribute to firewall and segmentation design based on security requirements
• Work with senior engineers/architects on solution design and validation
• Implement and maintain network security controls and best practices

Cross-Functional Collaboration

• Work closely with infrastructure, systems, and application teams
• Communicate effectively with stakeholders on incidents and project progress
• Escalate complex issues appropriately while taking ownership of resolution

Qualifications, Experience and Educational Requirements

Work Experience:

• Must have a minimum of seven (7) years of experience in managing and configuring networks
• Experience in information security
• Working experience in a global team and supporting global customers

Skills and Competencies:

• Deep knowledge of network management (Cisco, Fortinet) is mandatory
• Good experience with Windows, Linux, DNS, DHCP, NTP, Radius and TACACS
• Knowledge about SDWAN and wireless technologies is appreciated
• Experience in structured and formalized IT operations according to ITIL standards
• Working experience in network monitoring systems
• Able to rack servers and networking devices including cable
• Strong written and verbal communication skills to communicate IT needs to organization leaders
• Self-organizes, collaborates and manages efforts with peers and across responsibilities

Education:

• University or college degree in a technology-related field or equivalent work experience
• Certification in networking

Working Conditions

• Safety shoes/boots are mandatory on the production/manufacturing floor
• Limited traveling is required
• Providing level 3 support after-hours
• Available to work flexible hours and weekends to conduct maintenance and upgrades

Additional Information

*This job description is not intended to be all inclusive. The candidate hired will also perform other reasonable related business duties as assigned by the supervisor. The company reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment.

By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status or valid work permit.

Giesecke+Devrient ePayments Canada, Inc. is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process.