National Director of Disability Management Operations

Lifemark Health Group; Saint John; Remote; CAD 100,000 - 130,000; Full time

Job summary

A healthcare solutions provider is seeking a Director of Operations in Canada. This role involves leading national disability management operations and ensuring exceptional service delivery. The ideal candidate will have over 8 years of experience in operations with a focus on strategic growth and client satisfaction. Bilingualism in English and French is considered an asset. This full-time position offers a unique opportunity to shape operational practices across Canada.

Qualifications

• Minimum of 8 years progressive experience in operations, ideally in health or disability management.
• At least 3 years in a senior leadership or director-level role.
• Proven success in building or scaling operations functions.

Responsibilities

• Lead and manage national disability management operations.
• Oversee service delivery for key accounts.
• Drive business planning initiatives focusing on strategic growth.

Skills

Operations management

Strategic growth planning

Client satisfaction maintenance

Leadership

Budget management

Workflow redesign

Bilingualism (English and French)

Education

Degree in nursing or equivalent disability management experience

Job description

A healthcare solutions provider is seeking a Director of Operations in Canada. This role involves leading national disability management operations and ensuring exceptional service delivery. The ideal candidate will have over 8 years of experience in operations with a focus on strategic growth and client satisfaction. Bilingualism in English and French is considered an asset. This full-time position offers a unique opportunity to shape operational practices across Canada.