National Accounts CSR & Order Specialist – Canada

EMCO Corporation; London; On-site; CAD 45,000; Full time

Job summary

A national accounts wholesale distributor located in London, Ontario, is looking for a Customer Service Representative. The successful candidate will provide exceptional customer service through order entry and support, managing and resolving customer inquiries. Strong communication skills and teamwork mentality are essential, along with a high school diploma. Familiarity with Microsoft Office and knowledge in relevant industries are beneficial.

Benefits

Company pension plan

Profit sharing opportunities

Extensive benefits package

Qualifications

• Excellent communication and customer service skills required.
• Exceptional organizational skills with attention to detail.
• Ability to work well in a team-based environment with minimal supervision.

Responsibilities

• Interact with customers over phone and email.
• Investigate and resolve customer opportunities and concerns.
• Process sales orders and bids generated from transactions.

Skills

Customer service

Verbal communication

Teamwork

Problem-solving

Computer literacy

Bilingual (EN/FR)

Education

High school diploma or equivalent

Tools

Microsoft Office

INFOR M3

QUICKBASE

Job description

A national accounts wholesale distributor located in London, Ontario, is looking for a Customer Service Representative. The successful candidate will provide exceptional customer service through order entry and support, managing and resolving customer inquiries. Strong communication skills and teamwork mentality are essential, along with a high school diploma. Familiarity with Microsoft Office and knowledge in relevant industries are beneficial.