National Accounts Collections Specialist

Purolator; Mississauga; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading logistics provider in Peel Region, Mississauga is seeking a Collections Representative. This role involves maintaining customer relationships, resolving accounts, and managing collection queries. The ideal candidate has a Bachelor's degree and at least 3 years of customer service experience, with strong communication and problem-solving skills. Proficiency in Microsoft Excel and knowledge of ERP systems like S/4HANA or SAP is preferred.

Qualifications

• Minimum 3 years of customer service and/or related experience in an Accounts Receivable environment.
• Excellent telephone and email communication skills.
• Intermediate Microsoft and Excel skills.

Responsibilities

• Handle all incoming collection queries via calls and emails.
• Assist customers with invoice queries and resolve issues.
• Collection of all past-due accounts.

Skills

Communication

Problem solving

Customer service

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Excel

ERP systems (S/4HANA, SAP)

Job description

A leading logistics provider in Peel Region, Mississauga is seeking a Collections Representative. This role involves maintaining customer relationships, resolving accounts, and managing collection queries. The ideal candidate has a Bachelor's degree and at least 3 years of customer service experience, with strong communication and problem-solving skills. Proficiency in Microsoft Excel and knowledge of ERP systems like S/4HANA or SAP is preferred.