NAPA - Automotive Parts Specialist

UAP inc.; Truro; On-site; CAD 32,000 - 48,000; Full time

Benefits offered by this job

Benefits from day one

Corporate discounts

Training throughout your career

Job summary

UAP inc. is seeking a customer-service oriented associate in Canada to advise customers on vehicle parts, take and follow up on orders, and suggest suitable parts based on expertise. You will help maintain strong customer relationships in a fast-paced retail environment.

You will interact with customers in person and over the phone, support the parts team, and contribute to daily operations while lifting up to 50 lbs as needed. Training and benefits start on day one.

Qualifications

• Customer service and clear communication are essential.
• Ability to lift up to 50 lbs.
• Diploma in automotive parts sales or automotive parts experience preferred.

Responsibilities

• Advise customers in person and over the phone on vehicle parts and accessories.
• Place orders and follow up with customers as needed.
• Provide product expertise and relevant parts recommendations.
• Create and maintain customer relationships.

Skills

Customer service

Communication skills

Sales experience

Education

Diploma in automotive parts sales

Job description

Be part of a community of authentic, proud and trusted people

Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers.

We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development.

Take pride in wearing our uniform as you work in a dynamic and stimulating environment!

In this key role, you will:

• Advise customers, in person and over the phone, on our vehicle parts and accessories
• Place orders and follow-up with customers as needed
• Provide product expertise and relevant parts recommendations as required
• Create and maintain customer relationships.

To join our team, you need:

• Excellent customer service and communication skills
• Ability to lift up to 50 lbs
• Diploma in automotive parts sales and/or automotive parts experience(asset).

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.