mystery shopper

C3 Client Satisfaction; Eastern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A customer satisfaction evaluation company in Eastern Ontario is seeking mystery shoppers to evaluate customer service at various locations. Ideal candidates should have attention to detail, be available for shifting hours, and possess a secondary school graduation certificate or equivalent. The role involves producing reports based on evaluations of shopping environments.

Qualifications

• Must be authorized to work in Canada.
• Available for shift or on-call work.
• Experience in mystery shopping is a plus.

Responsibilities

• Produce reports.
• Evaluate customer service and store environments.

Skills

Attention to detail

Experience in customer service evaluation

Education

Secondary (high) school graduation certificate or equivalent experience

Tools

Cellular phone

Computer

Internet access

Job description

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Shopping centre or mall

Tasks

• Produce reports
• Evaluate customer service and store environments

Investigative expertise

• Undercover work

Type of experience

• Mystery shopping
• Preparation of information (evidence) reports
• Private investigation

Transportation / travel information

• Own transportation
• Public transportation is available
• Travel expenses not paid by employer

Work conditions and physical capabilities

• Attention to detail
• Walking

Own tools / equipment

• Cellular phone
• Computer
• Internet access

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you live near the job location?

Experience

• 1 to less than 7 months
• Durée de l\'emploi : Occasionnel
• Langue de travail : Anglais ou Français
• Heures de travail : 3 to 6 hours per month