Multi-site WHSM, Customer Experience Operations, Customer Experience Operations - Field WHS

Amazon Jobs; Toronto; On-site; CAD 105,000 - 177,000; Full time

Job summary

A leading multinational company in Toronto is seeking an experienced Workplace Health and Safety (WHS) Manager to ensure compliance with safety regulations and improve workplace safety. The role involves conducting audits, managing safety projects, and training site leadership. Candidates should have a Bachelor’s degree and significant experience in WHS or EHS, particularly in large operational environments.

Benefits

Full range of medical benefits

Equity and sign-on payments

Qualifications

• 3+ years in WHS/environmental programs in operations.
• Experience managing a team in Distribution Center or Manufacturing EHS.
• Experience implementing process improvements.

Responsibilities

• Ensure compliance with Amazon WHS Policies.
• Measure site performance against WHS policies.
• Conduct frequent site safety audits.

Skills

Knowledge of Microsoft Office products

People and performance management

Implementation of lean principles

Education

Bachelor's degree

2+ years Amazon experience

Tools

Pivot tables

Job description

Overview

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team.

Responsibilities

• Possess a thorough understanding of local/regional regulations and company policy.
• Provide guidance and oversight to ensure compliance with all applicable Amazon WHS Policies.
• Measure site performance against published requirements in WHS policies and identify plans to fix all deficiencies.
• Deliver on‑time and quality projects to Operations.
• Analyze WHS metrics and review incident trends to rationalize resource allocation where safety risk is highest.
• Perform frequent site safety audits to identify non‑compliance equipment and/or processes, and implement solutions to eliminate exposure.
• Audit record‑keeping practices and Gensuite entries to be aligned with global safety standards and local regulations.
• Audit the workplace organization and Associate behaviors to ensure training, auditing and scoring methods are accurate and consistent.
• Spend time at delivery stations to seek input from teams, Associates and leaders on safety improvement opportunities and ensure open communication on progress and resolution.
• Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy, and audit the quality and effectiveness of all required safety training.
• Ability to travel up to 50–70% of the time.
• Must be flexible regarding shifts.

Qualifications

• 3+ years of increasing responsibilities in WHS or environmental programs in manufacturing, production, or service operations experience.
• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience.
• Knowledge of Microsoft Office products and applications, pivot tables, and development of charts and graphics.
• 3+ years of increasing responsibilities in people and performance management, or 2+ years of Amazon Safety (blue badge/FTE) experience.
• Experience in Distribution Center or Manufacturing EHS with a mix of exempt and non‑exempt employees at a site of at least 250 people.
• Experience implementing lean principles and process improvement in an operational environment.

Benefits

The base salary for this position ranges from $75,400/year up to $125,900/year. Salary is based on a number of factors and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.