MuleSoft Platform Support Engineer

Quantum World Technologies Inc.; Canada; Remote; CAD 90,000 - 130,000; Full time

Job summary

A leading IT consulting company is seeking a Lead MuleSoft Platform Support Engineer to provide remote support for MuleSoft integrations and Spring Boot APIs in Canada. This mid-senior level contract role involves troubleshooting issues, conducting root-cause analysis, and ensuring application health using monitoring tools. The ideal candidate will have strong experience with MuleSoft and Spring Boot, problem-solving skills, and familiarity with API security standards. Join us in delivering top IT talent for tomorrow's innovations.

Qualifications

• Strong experience with MuleSoft and Spring Boot required.
• Mid-Senior level role; familiarity with API security standards necessary.
• Basic understanding of cloud platforms such as AWS is preferable.
• Familiarity with monitoring tools Sumo Logic and New Relic.
• Good understanding of API security standards (OAuth2, OIDC).
• Knowledge of integration patterns and API lifecycle management.
• Basic understanding of cloud infrastructure (AWS preferred).
• Strong problem‑solving and analytical skills.

Responsibilities

• Provide platform support for MuleSoft integrations and Spring Boot APIs.
• Conduct root-cause analysis and resolve production issues promptly.
• Document incidents, resolutions, and best practices for improvement.
• Conduct root-cause analysis and resolve production issues efficiently.
• Monitor application health using tools such as Sumo Logic and New Relic.
• Collaborate with stakeholders to ensure timely resolution of issues.
• Participate in on-call support rotation, including weekdays and weekends, to maintain high availability.
• Document incidents, resolutions, and best practices for continuous improvement.

Skills

MuleSoft Anypoint Platform

Spring Boot

Code debugging

Log analysis

Monitoring tools

API security standards

Cloud infrastructure (AWS)

Problem-solving

Tools

Sumo Logic

New Relic

Sumo Logic

New Relic

OAuth2

OIDC

AWS

Job description

Driving Talent Acquisition Across Canada || 26K+ Trusted Connections || Delivering Top IT Talent for Tomorrow’s Innovations

Role: Lead MuleSoft Platform Support Engineer

Location: Remote, Canada

Job Type: Contract

Key Responsibilities

• Provide platform support for MuleSoft integrations and Spring Boot APIs.
• Perform code-level analysis and log analysis to troubleshoot issues.
• Proactively identify potential problems and implement preventive measures.
• Conduct root-cause analysis and resolve production issues efficiently.
• Monitor application health using tools such as Sumo Logic and New Relic.
• Collaborate with stakeholders to ensure timely resolution of issues.
• Participate in on-call support rotation, including weekdays and weekends, to maintain high availability.
• Document incidents, resolutions, and best practices for continuous improvement.

Technical Skills & Expertise

• Strong experience with MuleSoft Anypoint Platform and Spring Boot.
• Proficiency in code-level debugging and log analysis.
• Familiarity with monitoring tools: Sumo Logic, New Relic.
• Good understanding of API security standards (OAuth2, OIDC).
• Knowledge of integration patterns and API lifecycle management.
• Basic understanding of cloud infrastructure (AWS preferred).
• Strong problem‑solving and analytical skills.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

IT Services and IT Consulting

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