MS Exchange Specialist

NewFound Recruiting; Markham; Remote; CAD 90,000 - 120,000; Full time

Job summary

A Canadian recruiting firm seeks an MS Exchange Specialist to upgrade Exchange from 2016 to 2019 and assist with migrations. Candidates should have over 10 years’ experience, security clearance, and expertise in Exchange environments. This remote role involves working with various clients and managing email policies, ensuring security compliance, and providing support. Strong problem-solving and communication skills are essential.

Qualifications

• Must possess a valid Level II (Secret) Federal Security Clearance.
• Minimum of 10 years of hands-on experience with Microsoft Exchange.
• Strong understanding of Exchange architecture.

Responsibilities

• Participate in hands-on tasks related to Exchange upgrades and migrations.
• Collaborate with Clients and SSC Teams on all related activities.
• Monitor system performance and troubleshoot issues.

Skills

Microsoft Exchange environments

PowerShell scripting

Troubleshooting complex issues

Client relationship management

Communication skills

Education

Advanced degree in Computer Science

Microsoft 365 Certified: Administrator Expert

Tools

Microsoft Exchange Server

Active Directory

Cloud-based Exchange solutions

Job description

Overview

MS Exchange Specialist — Our client requires a MS Exchange Specialist to upgrade Exchange from 2016 to 2019 and assist with Exchange migrations. The role involves working concurrently with different clients, handling multiple activities, and ensuring tasks are completed within the project timeline. These roles are hands-on and require professionals with experience in similar tasks; successful candidates will be able to integrate quickly into existing work environments without lengthy onboarding.

Responsibilities

• Participate in hands-on tasks related to Exchange upgrades, migrations, patching, and management of email policies, security protocols, and compliance measures.
• Collaborate closely with Clients and SSC Teams (Email Operations, Cybersecurity, Support, Technical Architecture, Business, Project Managers, etc.) on all related activities
• Implement and enforce security policies as per SSC standards
• Design and deploy Exchange Server solutions, including on-premises and hybrid configurations, ensuring seamless integration with existing systems
• Provide support and technical guidance to projects that require Exchange expertise
• Manage and optimize Exchange Online platforms
• Work with the support team to address user-reported issues and provide L2 and L3 support
• Monitor system performance, troubleshoot issues, and conduct root cause analysis to prevent recurrence
• Document system configurations, procedures, and workflows for internal knowledge sharing

Requirements

• Must possess a valid Level II (Secret) Federal Security Clearance
• Advanced degree in Computer Science, Engineering, or a related field
• Minimum of 10 years of hands-on experience with Microsoft Exchange environments, particularly Exchange 2016/2019 and Exchange Online
• Comprehensive understanding of Exchange architecture, including hybrid, on-premises, and online deployments
• Proven track record of successfully completing Exchange migration projects from on-premises Exchange to Exchange Online and with Exchange Upgrades
• Hands-on experience with PowerShell scripting for automation of Exchange administrative tasks
• Strong troubleshooting skills for complex issues
• Microsoft 365 Certified: Administrator Expert
• Proficiency in Microsoft Exchange Server administration, email security technologies, configuration, and troubleshooting
• In-depth knowledge of Active Directory, DNS, and network protocols related to Exchange
• Experience with Microsoft Office 365 and cloud-based Exchange solutions

Preferred Requirements

• Expert-level certification in MS Azure and Entra-ID, preferably in Cybersecurity or Architecture
• Experience with Microsoft 365 services beyond Exchange
• Previous experience with government clients is an asset

Soft Skills

• Ability to excel in a fast-paced, dynamic setting with multiple concurrent initiatives
• Exceptional problem-solving skills with a systematic approach to diagnosing and tackling complex problems
• Strong communication skills to convey technical concepts to non-technical stakeholders
• Ability to work independently and collaboratively in a remote work setting
• Interpersonal skills for client relationship management

Location

• These roles are remote positions, to be filled by individuals residing within Canada (no work from abroad)

About Newfound Recruiting

Newfound Recruiting is a Canadian professional services company, headquartered in Ottawa, Ontario and is one of Canada’s leaders in Professional Staffing and Recruiting. Currently, Newfound Recruiting services clients across Canada, with established relationships in Ontario (Toronto and Ottawa), Alberta, British Columbia, Quebec, and Newfoundland. We match the right candidate with the right position using innovative techniques. With 20 years of industry experience, we provide the right answers to difficult questions. We are committed to equal employment opportunities and seek to recruit, develop, and retain a diverse candidate pool. We are dedicated to an environment of mutual respect where equal opportunities are available to all applicants and teammates. All employment is based on merit, qualifications, experience, ability, and job performance. We welcome applications from people with disabilities and will provide reasonable accommodations during recruitment. If you require accommodation, please contact our Human Resources department at [e-mail]