MS Dynamics GP Application Support

CB Canada; Calgary; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian firm in Calgary is seeking a Product Support Specialist with extensive experience in Microsoft Dynamics GP. This role involves coordinating application solutions and ensuring quality control, available as a hybrid work position. Applicants should have strong technical skills and excellent communication abilities. Join a dynamic team and advance your career with competitive compensation and professional development opportunities.

Benefits

Competitive wage

Opportunities for professional development

Qualifications

• 3+ years proven working success in a similar role combined with solid knowledge of Microsoft Dynamics GP.
• Proficient knowledge of Web application and Desktop application support.
• Advanced working Database Administration (DBA) Experience.

Responsibilities

• Coordinate with stakeholders to plan, schedule, implement, and support application solutions.
• Assist with upgrades, integrations, and support processes.
• Ensure quality control for application solutions.

Skills

Microsoft Dynamics GP knowledge

Application support proficiency

Database Administration (DBA) experience

Troubleshooting skills

Excellent interpersonal skills

Education

Diploma/certificate in Computer Science or related discipline

Tools

MS SQL 2016-19

IIS

ASP.NET

Microsoft Teams

Power BI

Job description

Classification : Product Support Specialist

Compensation : DOE

Robert Half is seeking an experienced Application Support (MS Dynamics GP) for our Calgary Client. This is a long-term contract / temporary role (6-12 months). The successful candidate will coordinate with stakeholders to plan, schedule, implement, support, and ensure quality control for application solutions. Technical expertise will allow assistance with upgrades, integrations, support processes, and other special projects. This role is based in the Calgary, AB region but is available for hybrid remote work permissions for eligible candidates.

What You’ll Get

The opportunity to work in an exciting and dynamic team environment. A competitive wage and the opportunity for professional development. If you are seeking a role where you are challenged but rewarded and you have the skills and abilities required for this role then please submit your resume today!

Job Requirements – Must Haves

• 3+ years proven working success in a similar role combined with solid knowledge of Microsoft Dynamics GP. Functional and Technical Experience – FIN, AP, AR, GL, HR, Payroll, Upgrades, and Integrations
• Proficient knowledge of Web application and Desktop application support – IIS, ASP.NET, Windows Server, On‑prem and SaaS
• Advanced working Database Administration (DBA) Experience – MS SQL 2016-19 maintenance and performance and HA Tuning
• Excellent experience and working knowledge in VPN, Daily Scrum, Ticketing Systems, MS Teams, and MS Office (M365 E3)
• Proven working experience with troubleshooting, adapting, and developing interfaces between systems
• Self‑starter with the ability to problem solve, make decisions and prioritize solutions
• Excellent interpersonal and communication skills with the ability to interact with different levels and types of users
• Excellent analytical ability providing quality results with a strong focus on client service
• Diploma/certificate in Computer Science, Computer Systems or related discipline
• Microsoft Dynamics GP Certification is a plus

Nice to Have

• Working knowledge/experience with BI and RPA – Power Platform: Power BI, Power Automate, and Power Apps is preferred
• Municipal Diamond ERP experience is a definite asset

This position will remain open until a suitable candidate is selected. Please submit your resume today!

Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.