Move-In Concierge – Senior Living & Resident Experience

Shannex Incorporated; Halifax; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading healthcare and lifestyle organization in Halifax is seeking a Move-In Coordinator. You will facilitate the move-in process for new residents, ensuring their preferences are met and communications are seamless. Ideal candidates possess a degree in business or hospitality management and experience in the senior living or hospitality sectors. The role includes managing documentation and orientation for residents, contributing to a supportive living environment.

Benefits

Comprehensive health benefits

Access to virtual healthcare

RRSP program with employer matching

Employee assistance program

Qualifications

• Experience in a Senior Living Environment (2 years) or Hospitality Industry (5 years).
• Strong ability to liaise between residents and operations.
• Exceptional organizational skills for managing move-in processes.

Responsibilities

• Coordinate move-in schedules with residents and operational departments.
• Assist residents in designing suite furnishings layout.
• Complete required documentation for new residents.
• Manage resident orientation and communicate their preferences.

Skills

Communication skills

Organizational skills

Customer service

Education

Diploma or Bachelor's degree in Business Administration or Hospitality Management

Grade 12 or GED

Tools

YARDI ERP

Job description

A leading healthcare and lifestyle organization in Halifax is seeking a Move-In Coordinator. You will facilitate the move-in process for new residents, ensuring their preferences are met and communications are seamless. Ideal candidates possess a degree in business or hospitality management and experience in the senior living or hospitality sectors. The role includes managing documentation and orientation for residents, contributing to a supportive living environment.