Mortgage Solutions Support Specialist (Remote)

Canadian Imperial Bank of Commerce; Regina; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

A leading financial institution in Canada is seeking a Sales Support Representative to join its Lending Solutions Contact Centre team. This role involves providing excellent client service, adhering to compliance standards, and assisting with mortgage administration. Ideal candidates will demonstrate strong communication skills and experience with call center operations. Flexible work hours and a full-time temporary position with competitive compensation are offered.

Benefits

Competitive compensation

Banking benefits

Wellbeing support

Qualifications

• Experience providing client experience and sales support.
• Familiarity with compliance procedures and operational standards.
• Ability to process detailed information with high accuracy.

Responsibilities

• Assist with mortgage administration and file maintenance.
• Collect and summarize information for business partners.
• Provide support to internal partners and ensure high-quality client service.

Skills

Call Center

Client Service

Communication

Customer Experience (CX)

Mortgages

Outbound Calls

Work Collaboratively

Tools

Microsoft Office

CRM

ADOBE PRO

COINS/CLASS Mortgage products

Job description

A leading financial institution in Canada is seeking a Sales Support Representative to join its Lending Solutions Contact Centre team. This role involves providing excellent client service, adhering to compliance standards, and assisting with mortgage administration. Ideal candidates will demonstrate strong communication skills and experience with call center operations. Flexible work hours and a full-time temporary position with competitive compensation are offered.