Montreal Loans & Collections Operations Admin Specialist

Scotiabank; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading bank in the Americas is seeking an Administrative Officer in Montreal, QC. This role involves processing requests, providing exceptional customer service, and maintaining knowledge of mortgage products. The ideal candidate has a high school diploma, at least 2 years of relevant experience, and is bilingual in English and French. Join a purpose-driven team that values inclusivity and performance.

Benefits

Inclusive work environment

Support in professional development

Competitive compensation

Qualifications

• Minimum of 2 years of office work experience.
• Experience providing product support over the phone or email.
• Knowledge of the mortgage industry.

Responsibilities

• Verify and process requests from units and branches.
• Conduct investigations to resolve issues and answer queries.
• Supports a significant asset finance portfolio.

Skills

Customer service skills

Basic computer skills

Knowledge of mortgage industry

Bilingual (English and French)

Education

High School diploma

Tools

Microsoft Office

Job description

A leading bank in the Americas is seeking an Administrative Officer in Montreal, QC. This role involves processing requests, providing exceptional customer service, and maintaining knowledge of mortgage products. The ideal candidate has a high school diploma, at least 2 years of relevant experience, and is bilingual in English and French. Join a purpose-driven team that values inclusivity and performance.