Mitigation Project Manager

ServiceMaster Clean of Fraser Valley; Innisfil; On-site; CAD 50,000 - 58,000; Full time

Job summary

A leading restoration company in Innisfil is looking for a Mitigation Manager to lead a dedicated team in emergency response services. The role requires strong leadership and the ability to ensure superior customer service in times of crisis. Candidates should have a valid driver's license, a commitment to service, and an interest in continuous learning. A starting salary of $50,000 with various benefits including health plans and career advancement opportunities is offered.

Benefits

Paid training

Health and dental plan

Flex schedule

Monthly cross-training opportunities

Opportunity for overtime

Paid time off

Qualifications

• Desire to join a world-class team and contribute a positive attitude.
• Dedication to customer service.
• Valid driver's license with a clean record.

Responsibilities

• Ensure team's performance in water mitigation and mould remediation.
• Assist with quality control and issue resolution.
• Lead team huddles every morning.

Skills

Leadership

Customer service

Team collaboration

Tools

Matterport

Encircle

Job description

What does a Mitigation Manager with Paul Davis do?

• Lead a team of hardworking individuals serving others within your community.
• Make a difference for others that have had a disaster strike their property.
• Take pride when your team completes mitigation projects on budget with an exceptional customer experience.
• Be empathetic and show a sense of urgency while communicating through modern technology.

Why Join The Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving our Mitigation Project Manager the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision‑making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission and Values to be more than just a service provider – our Mitigation Project Manager is leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Team Compensation and Benefits

• Leadership Development – our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities.
• Monthly cross‑training opportunities to advance your career.
• Flex schedule – at Paul Davis we are committed to our team and their well‑being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
• Paid training.
• Health and dental plan.
• Referral program.
• Great culture and team dynamic.
• Starting salary $50,000 plus vehicle based on experience and certifications.
• Bonus opportunities based on performance.

Team Qualifications (Requirements)

• Desire to join a world‑class team and contribute a positive attitude.
• Dedication to customer service.
• Ability to lead others from diverse backgrounds.
• Valid driver’s license with a clean record.
• Have the ability to work nights, weekends and overtime, if needed.
• Desire to continually learn new things.

Role on the Team (Job Responsibilities)

• Ensuring the team’s performance of tarping, board‑up, water mitigation, mould remediation, environmental services and carpet cleaning/re‑installation services in accordance to Paul Davis and industry specifications.
• Work with Matterport, Encircle and other imaging programs.
• Focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Be a great representative of our brand.
• Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
• Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
• Re‑inspect job sites for quality control.
• Issue resolution – be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
• Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
• Be accessible by phone and participate, as necessary, in the on‑call schedule.

Equal Opportunity

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation: $50,000.00 per year

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

• Deliver What You Promise
• Respect The Individual
• Have Pride In What You Do
• Practice Continuous Improvement

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Address: 3443 9th Line, Innisfil, ON L9S 3Z6, Canada

Benefits

• Opportunity for Overtime
• Paid Time Off
• Opportunity for Advancement
• Great Company Culture