Midstream Service Delivery Manager

Baker Hughes; Calgary; On-site; CAD 100,000 - 130,000; Full time

Job summary

A global energy leader in Calgary is seeking a Midstream Service Delivery Manager to build strategic relationships and manage operations in the refinery chemical process business. Ideal candidates will have at least 5 years of relevant sales experience and possess strong interpersonal skills. This role offers flexible working patterns and a focus on employee well-being.

Benefits

Comprehensive private medical care options

Life insurance and disability programs

Flexible working hours

Work-life balance policies

Qualifications

• Minimum of 5 years experience in upstream, midstream, or industrial treatment sales.
• Demonstrated track record of sales growth and customer relationship management.
• Understanding of midstream market conditions and customer requirements.

Responsibilities

• Build long-term strategic relationships with customers.
• Coordinate and collaborate with teams for innovative solutions.
• Manage day-to-day operations of refinery chemical processes.
• Deliver business reviews and technical presentations.

Skills

Relationship building

Sales experience

Customer interface

Team management

Technical presentation

Education

Bachelor’s Degree or equivalent work experience

Job description

Overview

Are you passionate about building relationships and ensuring customer success?

Do you enjoy troubleshooting technical issues and developing solutions to meet customer’s needs?

Join our innovative Midstream Chemical Services Team

Our Midstream Chemical Team uses technology consisting of chemistry, equipment, knowledge expertise, Intellectual Property, correct application methods and monitoring to improve pipeline and terminal applications while providing value to our clients.

Midstream Service Delivery Manager

Partner with the best

As a Midstream Service Delivery Manager, you will represent Baker Hughes with executive level management of pipeline, terminal, and refining organizations in order to help progress critical sales projects.

Responsibilities

• Building long-term strategic relationships by providing account management to customers while understanding their business requirements and originating sales opportunities
• Identifying, coordinating, and collaborating with team members to drive projects, technical sales and innovative solutions that bring value to our customers
• Developing, delivering, and leading business reviews and technical presentations to customers, executive leadership, and team
• Managing the day-to-day operations of existing refinery chemical process business for customer accounts, technicians and account representatives
• Demonstrating good communication with interpersonal skills and an ability to build trusting relationships with teams and customers
• Following Sales and Service Standards at key customer accounts to ensure compliance
• Potentially directly managing a team of employees

Qualifications

• Have a Bachelor’s Degree or demonstrate equivalent work experience
• Have a min of 5 years upstream, midstream, or industrial treatment sales experience
• Have experience in commercial or sales role with good customer interface, relationship building, and a track record of delivering sales growth
• Show comprehensive understanding of customer requirements and midstream market conditions
• Have a solid understanding of upstream, midstream and terminal processes and economics
• Have an understanding of general finance and budgeting, including profit and loss and cash-flow management
• Be available to travel up to 25% of the time

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs

Additional elected or voluntary benefits